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Learn how small businesses can leverage Instagram to engage customers with pictures, videos, and hashtags, gaining followers and driving sales.
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By Ali Martin Evan Robicheau Riley Stockton
About Instagram • One of largest social media outlets in the world • Share pictures and videos • Can be shared on other social networks • Launched in October 2010 • Created by Kevin Systrom and Mike Krieger • Over 1 million users in a few months
Insta-Stats • Currently about150 million active users • 70% log on every day • 55 million photos uploaded daily • 65% of the world’s top 100 brands have an account • User base grown about 23% in last 6 months
Social Media Survey Results • 37% of people consider a business if they can connect with a picture post • 63% of people value the image more than the product description or details • Picture posts have the highest percentage of interaction with customers
Ben and Jerry's • http://instagram.com/p/ayj-dCxkBb/#
How would a small business use Instagram? • Pictures • Funny or Inspiring • Hashtags • Videos • Interacting with actual customers • Feedback & criticism • Special deals for followers
Pictures • It’s all about visuals • Color • Filters • Balance business and fun • Distinct view of the world
What kind of pictures? • Engaging and/or inspirational • Uplifting message • Make your followers laugh
#Hashtags • Companies/Products • #MancrushMonday • #SelfieSunday • Selfies of actual employee’s • #ThrowbackThursday • Remind followers of pervious products • Stay Relevant! • Trends
Videos • Connecting with customers • No aggressive “buy this” message • Positive • Enjoyable • http://instagram.com/p/i4wSSYDu5Q/#
Attracting Followers/Customers • Interacting with customers • Free marketing • Creates relationships
Specials • Reward your Followers • Promo Codes • Special sales • Event updates
Questions • When is our midterm? • How many users does Instagram have? • What is the growth rate of Instagram? • What is a great way for businesses to attract customers on Instagram? • What percentage of people value a picture more than a text post? • What is an example of a trending hashtag?