“Choosing the Right People”

1. “Choosing the Right People” • Toyota’s selection system for Georgetown KY plant followed eight phases • (1) Advertising and Recruitment • (2) Orientation and Application Process • (3) Technical Skills Assessment • Written tests (including GATB, highly validated test of cognitive ability and psychomotor skills; Job Fit Inventory, assesses motivation to work in highly participative environment) • Top 10 percent advanced to next phase

2. “Choosing the Right People” • (4) Interpersonal Assessment Center • Four simulations (eight hours) • Teamwork simulation • Measures how well participants make and implement decisions using people, materials, and money • Group discussion exercise • Assesses interpersonal and communication skills • Problem-solving exercise • Assesses decision-making skills • Project T • Evaluates quality of output, speed, and ideas for improvement; measures mfg assembly ability and work tempo • Top performers on GATB and IAC moved to next phase

3. “Choosing the Right People” • (5) Leadership Assessment Center • In-basket exercise • Measures ability to delegate responsibility, write letters, and study reports • Ee development exercise • Assesses training and counseling abilities • Scheduling exercise • Ability to develop and revise work schedule • (6) Technical Performance Assessment • For maintenance applicants • (7) Toyota Assessment • Interview • (8) Health Assessment • Drug and alcohol test and physical exam • Source: HRMagazine, March 1990