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Learn the importance of scheduling in gas maintenance and construction projects, and how it improves compliance, resource allocation, and customer satisfaction. Gain insights and techniques from Artie Georgacopoulos, Director of Resource Planning and Scheduling at AGA.
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Scheduling Gas Maintenance & Construction ResourcesAGA Workshop – Resource Management & Work Forecasting Artie Georgacopoulos Director - Resource Planning & Scheduling September 2015
Why Schedule? • Creates link between mandated / compliance due dates, and field execution • Allows for supervisors and crews to see which projects are on the horizon, and prepare for them • Scout out location • Ensure proper materials & tools are available • Send field intelligence back to planning organization if job modifications are required • Lower instances of false starts
Why Schedule? • Drives proactive and efficient use of overtime, if required • Identifies gaps in • Resources • Shovel ready work • Permits / Police Details • Keeps crews in line with company requirements and commitments • Increases customer satisfaction
Planning and Scheduling Activities Monitor / Control / Update
Scheduling Inputs Shovel Ready Work Available Employees / Crews Known Emergency Work Qualifications Monthly Targets Equipment
Schedule / Work Review • Hourly communication with supervisors to monitor progress of work • Mid-day adjustment of crew locations • Communication to central dispatch • Daily review of work inventory with communication to work preparers (pull work) • Weekly refresh of work completed / planned • Weekly update meeting with supervisors to review upcoming work • Weekly publishing of upcoming schedule (push work)
Keys to Scheduling Success • Build flexible jobs into schedule to allow for emergency work • Can be delayed / deferred • Not critical to public safety • Plate and go • Identify trends with inspection cycles to adjust for emergency work • Lock in customer dates when they are known • Days / Weeks / Months in advance
Today vs. Tomorrow Yesterday • Daily schedules • Multiple formats • Ad-hoc reporting • No measurement of schedule performance • Various methods for reviewing pending work Today / Tomorrow • Long range schedule • Single format • Standard reporting • Schedule adherence, and attainment metrics • Common methods for entering and reviewing pending work • Status Management • Data Clean Up • Allows for easier training of new schedulers