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Chapter 12 Spas, Pools, and Indoor Waterparks. Economic benefits of developing a spa in a resort operation. Spas enhance the following aspects of a resort: room rate perceived value for money occupancy length of stay marketing advantage revenue per occupied room
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Economic benefits of developing a spa in a resort operation Spas enhance the following aspects of a resort: room rate perceived value for money occupancy length of stay marketing advantage revenue per occupied room number of people per occupied room
Determine the equipment needs of the luxury market in terms of layout and design • Basic Components of a spa • Equipment Needed
Basic Components of a Spa • Reception area and lounge • Separate men’s and women’s locker room and facilities • Men’s and women’s steam rooms, sauna • Whirlpool, cool-dip pool • Lounge which can include a juice bar and/small café • Dry treatment rooms for massage and facials
Basic Components (cont.) • Wet treatment rooms for body wraps and scrubs • Hydrotherapy rooms for baths and hydro-massage therapies • Staffed fitness studio with exercise machines • Exercise studio for classes • Retail store • Salon for hair, nails and make-up
Equipment Needed in a Spa • Facial equipment • facial bed or chair • Basic Body Treatment equipment • massage tables • Hydotherapy • tub, steam shower or steam cabinet, Scotch hose, Vichy shower, Swiss shower
The various treatment types and benefits of spa facilities: • Exfoliation • Full Body Treatment • Spot Treatment • Water Therapy
Exfoliation • Salt glow consists of rubbing special salt mixed with an oil or liquid soap on all or part of the body • Body polish uses salt or other abrasives in rubbing the body. It exfoliates and softens the skin.
Full Body Treatments • All treatments are intended to help the entire body. They are used to condition the skin, which improves skin texture, color, and elasticity. These treatments are also used for detoxification purposes which help the body function better. • Full-body mud mask • Herbal body wrap • Paraffin body wrap • Body massage • Full-body facial • Body tanning/bronzing
Spot Treatment • spa manicures and pedicures • hand and foot treatments • scalp treatments • cellulite, antistress, and bust-firming treatments • back treatments • facials
Water Therapy • Water helps blood circulate to specific areas of the body. Warm/hot water dilates capillaries to improve the distribution of nutrients and oxygen to organs and tissues. Cool/cold water constricts capillaries, reducing swelling. • Hydrotherapy • uses water for well-being • Balneotherapy • uses baths for beauty and therapeutic purposes • Thalassotherapy • uses mineral salts from sea water to help skin cells take in more oxygen and draw toxins out of the body
Water Therapy (cont.) • Herbal Baths • uses nautral herbs or essences for therapeutic purposes • Aromatherapy Baths • uses oils for therapeutic purposes • Whirlpool Baths • therapeutic underwater massage
Room Set-up Guidelines and impact on guest safety • Wet Rooms • Can get wet without damaging the room • Tiled to the ceiling • Have floor drains • Ceiling made of waterproof material • Waterproof lighting • Dry Rooms • Untiled rooms allow for quiet relaxation • Sink and shower in room • Wired for music • Dimmers on lights
Guidelines for the development and operation of swimming pools/waterparks at a property. • Maintenance • Safety
Pool/Waterpark Maintenance • Know your chemistry – keep water chemistry in balance • Renovations – add exposed-aggregate pool finishes, emulsion or concrete pavers on decks and lighting for ambience • Starting over – sometimes cheaper to tear out pool and start over, rather than repair it
Pool/Waterpark Safety Management must be concerned with: • Responsible adult supervision • Drains, suction fittings and jets • Diving • Electrical hazards • Ladders, steps and handrails • Drowning prevention • Water Chemistry • Heaters