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QuickBooks Web Connector: Issues and their resolution

Designed by Microsoft, QuickBooks Web Connector (QBWC) is a tool that makes it possible for QuickBooks Desktop to exchange data with web-based applications. QuickBooks products such as the Point of Sales use it to collect payments online. Any issue with the Web Connector component breaks this bridge, and you wonu2019t be able to connect to online services. It severely affects your business and its efficiency.

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QuickBooks Web Connector: Issues and their resolution

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  1. QuickBooks Web Connector: Issues and their resolution

  2. Designed by Microsoft, QuickBooks Web Connector (QBWC) is a tool that makes it possible for QuickBooks Desktop to exchange data with web-based applications. QuickBooks products such as the Point of Sales use it to collect payments online. Any issue with the Web Connector component breaks this bridge, and you won’t be able to connect to online services. It severely affects your business and its efficiency.

  3. Reasons behind Web Connector QuickBooks component failure • You may come across errors while working with QuickBooks products saying that the QuickBooks Web Connector has stopped working. It appears when the user tries to connect PoS to web-based services. Let us try to understand the reasons that can cause the error: • 1.Lack of admin rights with the user trying to use the web connector. • 2.Missing or damaged log file of the Web connector QuickBooks. • 3.If the Web connector has not been updated for a long time. • 4.If the QuickBooks application or the web connector is not properly installed, then also the error can occur.

  4. How to Resolve QuickBooks Web Connector log file error • If the QuickBooks Web Connector log file error occurs, it can be resolved by renaming the QWCLOG.txt file. On renaming, QuickBooks can create the log file again, fixing the error for you: Follow the steps as provided below: • 1.Close the QuickBooks application and the Web Connector. • 2.You can ensure that the Web Connector is shut down from the ‘Task Manager.’ • 3.Open the file explorer of your computer and reach the C drive. • 4.Follow the path Program Data > Intuit > QBWebConnector > log. • 5.Find the ‘QWCLOG.TXT’ file from the folder. • 6.Right-click on the file and select the ‘Rename’ option. • 7.Keep the name ‘QWCLOGOLD.TXT’ and hit the ‘Enter’ key to save it.

  5. Concluding • We hope that you can easily follow these methods and manually resolve the error. If you are still struggling, you can call us at our 1.855.738.2784 and talk to our experts for assistance.

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