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Making the Most of JUSP April 2012. University of Glasgow Library’s Experience Jacqui Dowd Management Information Officer. E-Journal Usage. The advent of E-journals allowed us to harvest a plethora of usage data. Why? Because we could!? But what did we do with all that data?
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Making the Most of JUSP April 2012 University of Glasgow Library’s Experience Jacqui Dowd Management Information Officer
E-Journal Usage • The advent of E-journals allowed us to harvest a plethora of usage data. • Why? • Because we could!? • But what did we do with all that data? • For years we just stored it and occasionally, we looked it!
E-Journal Usage • Then we were required to be more accountable, more efficient and more effective. • Sizer’s three ‘E’s: • Economy in acquisition • Efficiency in the use of resources, and • Effectiveness in the achievement of objectives • (Sizer 1988)
E-Journal Usage • In response we developed KPIs! • SCONUL Measures: • Number of E-journal titles available • Total expenditure on E-journals • Number of full-text downloads • Number of downloads per FTE Student/User • E-journal expenditure per FTE Student/User • Cost per download per FTE Student/User
E-journal Usage • These weren’t enough though! • In 2004-2005 we developed local KPI’s for the ‘Big Deals’ & Backfiles purchased: • Downloads per FTE Student/User per package • Average cost per subscribed title per package • Average cost per reported title per package • Average cost per download per package • Average cost per package per FTE Student/User per package
E-journal Usage • Use per Title per package: • Number of titles per package with High usage • (>= 100 downloads) • Number of titles per package with Medium usage • (11-99 downloads) • Number of titles per package with Low usage • (< 11 downloads) • Number of titles with Zero usage • All costly in staff time!
E-journal Usage • Then came JUSP! • Benefits of JUSP to Glasgow University Library so date: • JUSP has reduced the need to create SCONUL/Academic Year reports by approximately 75% • JUSP give us JR1-JR1a reports that include gateways & intermediaries • JUSP gives us instant, easy access to usage over user specified dates • JUSP give us instant, easy access to thenumber of titles in defined usage ranges per publisher • (UoG ‘Big Deal’ measurement) • And it’s free!
E-journal Usage • Benefits of JUSP to Glasgow University Library so date: • JUSP has reduced the number of providers we need to download by approximately 16% • JUSP has reduced the need to calculate JR1 –JR1a by title by approximately 75% • JUSP now monitor and deal with technical difficulties/errors by providers and re-download & re-process etc. when necessary • JUSP chase providers who are late in making statistics available. • Did I mention it was free?