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Managing in Turbulent Times: A Toolkit Fi Emberton and Ian Spence Embervision Associates

Managing in Turbulent Times: A Toolkit Fi Emberton and Ian Spence Embervision Associates. Today’s aims. To help you focus on your key outcomes To anchor some of the conference themes – practical exercise To provide a few simple tools to support you. Positive. Spectator. Player. +. -.

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Managing in Turbulent Times: A Toolkit Fi Emberton and Ian Spence Embervision Associates

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  1. Managing in Turbulent Times:A ToolkitFi Emberton and Ian SpenceEmbervision Associates

  2. Today’s aims • To help you focus on your key outcomes • To anchor some of the conference themes – practical exercise • To provide a few simple tools to support you

  3. Positive Spectator Player + - high energy low energy Victim Saboteur negative

  4. targets structure communication action plans RATIONAL PRACTICES & PROCEDURES management PURPOSES & DIRECTION policies strategies values celebrations heroes vision IDENTITY UNITY CULTURE villains hopes traditions NON - RATIONAL fears myths Bob Dick and Tim Dalmau

  5. What business are you in? • Information and learning • Reading • What difference do you make?

  6. Your organisation’s priorities – supporting them • Building cohesion • Clean and green • Safer and stronger • Healthy and caring • Creativity • Skilled and employable

  7. Lets get working • Outputs vs outcomes • Listing your audiences/stakeholders • Understanding their hot buttons • Helping them understand that you have solutions for them

  8. Human Resources Unleashing £££ Nailing inappropriate behaviour The culture – ‘This is the ways we do things around here…” The leadership – strong and firm Courageous conversations

  9. Naming the behaviour….. Body Language Tone Content

  10. R • Red Flag Behaviours • Green Flag Behaviours

  11. Monkeys off your shoulders! Encourage solutions And do the same yourself

  12. The Ladder of Inference check in with people!

  13. First Impressions

  14. Mind you own Bossiness!

  15. Circle of Influence Your influence Your Concern

  16. You can’t please everyone…..

  17. Reactions to innovation • We’ve always done it that way • Fear • It’s not my job • It’ll never work in my Service • But, but, but…..

  18. Don’t sweat the small stuff • Toilets • I.D. • Name badges • Food and drink • Rotas • Corporate wear • Social networking • Get over it!

  19. Gents loo in Adelaide Don’t take it all too seriously!

  20. Thank you!

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