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Consumer Behavior

Explore the concepts of total and marginal utility, the law of diminishing marginal utility, and the theory of consumer behavior to maximize satisfaction in purchasing decisions.

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Consumer Behavior

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  1. Topic 4 Consumer Behavior

  2. Utility • Like elasticity, Utility is another fancy name for satisfaction or happiness • Utility refers to satisfaction derived from consumption of goods and services. • To understand consumer behavior, we must know the difference between Total Utility and Marginal Utility 7-2

  3. Total Utility Cumulative satisfaction derived from consumption of a specific quantity of goods or services. Example: • Lets look at Bob’s satisfaction schedule from ice cream consumption. 7-3

  4. Total Utility 7-4

  5. Total Utility Note: • No consumption provides no utility. • Higher consumption implies higher utility. • Total utility is always rising. 7-5

  6. Marginal Utility Marginal utility • Extra satisfaction from the consumption one additional unit. • It is not the total cumulative satisfaction from consumption of all previous units. • It is rather the satisfaction of just one (the last) unit consumed. • Lets look at Bob’s marginal utility. 7-6

  7. Marginal Utility Marginal Utility Undefined 10 util 8 util 6 util 4 util 7-7

  8. Marginal Utility Note: • Needs two units to compare marginal utility. • Marginal utility falls with consumption. • Can be even negative. • When MU is negative, TU must fall from previous TU 7-8

  9. Law of Diminishing Marginal Utility • Bob’s marginal utility is falling with higher unit consumed. • This is not an accident. • This is in fact a behavioral assumption that economists make and call it: The Law of Diminishing Marginal Utility 7-9

  10. Utility Graphically TU 30 20 ] ] ] ] ] ] ] 10 0 1 1 2 2 3 3 4 4 5 5 6 6 7 7 10 8 6 4 2 0 -2 Total Utility (1) Tacos Consumed Per Meal (2) Total Utility, Utils (3) Marginal Utility, Utils TU 0 10 18 24 28 30 30 28 0 1 2 3 4 5 6 7 10 8 6 4 2 0 -2 Q MU Marginal Utility Q MU Units Consumed Per Meal 7-10

  11. Theory of Consumer Behavior • This theory tells us how consumers maximize utility. • It tells us how much of each goods or services consumer should buy to maximize total utility. • It finds utility maximizing: • Quantities (or Q*) • When Income (or M) is fixed • When Prices (or P) are fixed 7-11

  12. Theory of Consumer Behavior Assume that • A consumer’s income M=40 • Wants to purchase pizza and Video rental, where • Price of Pizza, Pp =$8 • Price of Video Rental, Pv =$4 • TU and MU for good Pizza and Video rental are known • This theory tells us how much of Pizza and video rental this consumer should purchase

  13. Theory of Consumer Behavior • We need a stable preference for Pizza • This preference is expressed by TU and MU

  14. Theory of Consumer Behavior

  15. Theory of Consumer Behavior • Similarly we need a stable Preference for Video Rental expressed by TU and MU

  16. Theory of Consumer Behavior

  17. Theory of Consumer Behavior • Which one would you consume first? • Is it your first pizza (with 56 MU)?

  18. Theory of Consumer Behavior • We can’t say that yet because pizza provides higher MU, but it is more expensive • We need to take price into account, some how

  19. Theory of Consumer Behavior

  20. Theory of Consumer Behavior Comparing Per dollar MU or MU P This consumer should consume in the following sequence: • First Video rental • First Pizza and Second Video rental (one of each) • Third video rental • Second Pizza • Third Pizza and Fourth Video Rental (one of each) • And no more, why?

  21. Theory of Consumer Behavior This consumption sequence indicates that to maximize utility you must consume in a way that MU for the last pizza consumed P is exactly equal to MU for the last video rentals P In this case, MUPizzaMUVideo rental PpizzaPVideo rental 3 = =

  22. Utility Maximizing Condition MUPizzaMUVideo rental PPizzaPVideo rental This condition simply means that the last dollar spent on each good must provide the same marginal utility This constitutes the condition for utility maximization =

  23. Utility Maximizing Condition MUPizzaMUVideo rental PPizzaPVideo rental = • However note that the above condition is fulfilled at three quantity combinations: • 1 pizza and 2 video • [per $ MU is 7] • 3 pizza and 4 video • [per $ MU is 3] • 5 pizza and 6 video • [per $ MU is 1.5]

  24. Utility Maximizing Condition Among these three combinations, which one is really utility maximizing: • 1 pizza and 2 video [per $ MU is 7] • 3 pizza and 4 video [per $ MU is 3] • 5 pizza and 6 video [per $ MU is 1.5] To know that we need think about the Budget Comb. A cost [1x$8 + 2x$4] $16 (Money left) Comb. B cost [3x$8 + 4x$4] $40 (Exactly) Comb. C cost [5x$8 + 6x$4] $64 (Unaffordable)

  25. Equilibrium Quantity • When the last dollar spent on each good yields the same marginal utility, there is no way to increase utility by reallocating the budget to buy some other quantity combination • This is why quantity choice at which the utility maximized is also called Equilibrium quantity

  26. Equilibrium Quantity • How do we check that equilibrium quantity indeed provided highest level of utility possible • To see that we need to go back to the total utility table • Let’s compare another bundle that also costs $4o in the utility table

  27. Equilibrium Quantity At the equilibrium combination TU is 212 Equilibrium Quantity suggests that no other affordable quantity choice will yield higher TU Note, 2 pizza and 6 video also cost $40 But the TU is 202

  28. Violation of Utility Max. Condition • The utility maximizing condition is violated when at the current quantity choice one of the following happens: MUPizza MUVideo rental PPizza PVideo rental MUPizza MUVideo rental PPizza PVideo rental < >

  29. Violation of Utility Max. Condition • When Utility maximization condition is violated: • Clearly the consumer is not maximizing satisfaction • Therefore, not consuming equilibrium quantities • Which means, by reallocating budget across pizza and video or buying a different combination consumer can increase satisfaction

  30. Violation of Utility Max. Condition • Assume that at the current level of pizza and video consumption, we have MUP MUV PP PV • What specifically would you suggest this consumer to increase satisfaction? >

  31. Utility-Maximizing Conditions • Note, this situation implies that per $ MU for pizza is higher MUP MUV PP PV • Which means, pizza has a bigger bang for the buck • Therefore, this consumer should buy more pizza and less video >

  32. Utility-Maximizing Conditions > MUP MUV PP PV • How does buying more pizza and less video restore utility maximizing condition • What happens to MUP when more pizza is consumed? • What happens to MUV when less video is consumed? • Therefore, by reallocating this way consumer will reach equilibrium It goes down! It goes up!

  33. Where does Demand Curve Come From • Recall, demand is a relationship between: • Price and • Quantity demanded at that price • Keeping all else constant • The law of demand says that this relationship is inverse or negative • Which means: • Quantity demanded is lower at higher price and • Quantity demanded is higher at lower price • Utility theory explains why that is so

  34. Where does Demand Curve Come From • Utility Theory or Consumer Behavior says that higher quantity demanded at lower price is an equilibrium choice • The law of demand comes from consumers’ utility maximizing behavior • In other words, what we will observe in few slides that when price changes MU per $ changes as well • When that happens consumers’ utility maximizing bundles changes

  35. Where does Demand Curve Come From • The utility maximizing bundle changes in such a way that price and quantity choice becomes negatively related • Let’s see that using an example that we already are familiar with

  36. Theory of Consumer Behavior

  37. Where does Demand Curve Come From • Based on this table, from our previous analysis we know that this consumer will choose 3 pizza and 4 video rental • This is because that choice is utility maximizing equilibrium quantity choice • Now, if I want to draw the demand curve for video rental for this consumer, I will have one point of his demand curve • That is PV=4 and Q*V=4

  38. Where does Demand curve come from • We can plot that point (4, 4)as follows: Price 4 4 Quantity Demanded

  39. Where does Demand curve come from • However one point is not enough even for a linear demand curve. We need at least another point • To get that point, let’s increase the price of video rental from $4 to $8 • If we do so, we need to update our MU table. Especially the MU/p column

  40. Theory of Consumer Behavior

  41. Where does Demand curve come from • Consumer utility maximization rule tells us that this consumer will choose a different quantity combination under new price • Specifically, based on his preference table (TU and MU) the consumer will choose • 3 pizza and 2 video rental • This gives us another point on the demand curve for video rental of this consumer • Which is PV=8 and Q*V=2

  42. Where does Demand curve come from Price 8 4 D 2 4 Quantity Demanded

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