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Nucsoft Customer Relationship Management

Nucsoft Customer Relationship Management. Overview. CRM provides sales, marketing, and support teams with powerful tools to efficiently and effectively collaborate in providing the ideal customer experience.

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Nucsoft Customer Relationship Management

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  1. Nucsoft Customer Relationship Management

  2. Overview • CRM provides sales, marketing, and support teams with powerful tools to efficiently and effectively collaborate in providing the ideal customer experience. • With Nucsoft’s CRM you can increase sales, save time, and grow your business by improving prospect and customer experiences; automating sales, marketing and support tasks; and developing business-impacting insights. • Nucsoft’s CRM is built using vtiger CRM. The ease of usability is perhaps one of the most important advantages of vTiger CRM.

  3. Key Features • Lower total cost of ownership and high rate of ROI. Crm is cost efficient as it is built using vTiger CRM, an open source software product. • Built on MySQL, and developed in PHP, vTiger CRM is strong, stable and secure. • It has CRM Essentials which include Accounts (main records that would include companies and organizations, departments etc), Contacts (individuals or employees of the companies or departments), Multi User Calendar (each user has their own events calendar, scheduler and to do list), Webmail.

  4. Key Features • It has enhanced modules which includes a full Campaign Manager, Quotation System, Sales and Purchase Orders, Invoicing, Trouble Ticket Support System, Lead Management and Tracking (all linked to a PDF generator and the email system) and a full functioning Customer Portal; which personalizes your interactions and support with your customers. And everything in vTiger is fully customizable. • CRM has a highly flexible Report Writer which allows you to access and manage the mass of related data in the system.

  5. Key Benefits • Centralization and Sharing of Data: With CRM, data is stored in one centralized location, making it readily accessible to all members of an organization. • Better Customer Service: CRM is capable of storing detailed information about each customer, such as their history of orders, correspondence, survey responses, and marketing emails. • Improved Marketing Efforts: Records contained within a CRM may be analyzed in order to more effectively market to each individual in a company's database. • More Profit: The combination of more efficient customer service, more effective marketing, happier customers, and more sales translates to a more profitable business

  6. Thank you

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