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Resolving Clinicians’ On-Line Information Needs: A Brief History of Buttons

Explore the history, research agenda, and real-world integration of infobuttons to meet the evolving information needs of clinicians. Discover the challenges and opportunities in accessing and utilizing computer-based resources efficiently.

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Resolving Clinicians’ On-Line Information Needs: A Brief History of Buttons

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  1. Resolving Clinicians’ On-Line Information Needs:A Brief History of Buttons James J. Cimino, M.D. Biomedical Informatics and Medicine Columbia University March 24, 2005

  2. Objectives • Studying clinician information needs • Evolution of infobuttons • Research agenda • The Coumadin Story • Methods for integration • Infobuttons in the real world

  3. Everybody is worried about losing their job to automation. They’re afraid they’ll be replaced by a button. But I’m smart. I’m going to get a job in the factory where they make the buttons. - Jackie Gleason, The Jackie Gleason Show, circa 1968

  4. Covell et al. Information Needs 1984 1986 1988 1990 1992 1994 1996 1998 2000 2002 2004

  5. Studying Information Needs Covell DG, Uman GC, Manning PR. Information needs in office practice: are they being met? Ann Intern Med. 1985 Oct;103(4):596-9.

  6. Results of Observational Study • 47 physicians • Observed during a half day of typical practice • Estimated 2-3 questions per physician per day • 269 questions raised about patient management • Only 30% were answered during the patient visit • Usual resource was another physician

  7. Other Observational Studies The information needs of practicing physicians in northeastern New York State. Assessment of physicians' information needs in five Texas counties Information needs of rural health care practitioners in Hawaii. Knowledge management in clinical practice: a systematic review of information seeking behavior in physicians Information needs and information-seeking behaviors of on-call radiology residents Expanding the concept of medical information: an observational study of physicians' information needs Curbside consultation practices and attitudes among primary care physicians and medical subspecialists Information needs of health care professionals in an AIDS outpatient clinic as determined by chart review Methods for assessing information needs of clinicians in ambulatory care. Real-time information-seeking behavior of residency physicians Information seeking in primary care: how physicians choose which clinical questions to pursue and which to leave unanswered Physicians' use of computer software in answering clinical questions. Residents' medical information needs in clinic: are they being met?

  8. Findings • Information needs occur often • They are often unresolved • Computer-based resources are underused: • Lack of knowledge of existence • Lack of access • Lack of navigational skills • Perceived lack of time

  9. Information Needs of CIS Users • Stereotypical tasks suggest recurrent needs • System knows: • Who the user is • Who the patient is • What the user is doing • What information the user is looking at • User is sitting at a computer!

  10. Information for Decision-Making

  11. Information for Decision-Making

  12. Information for Decision-Making ? MRSA

  13. Covel et al. Information Needs UMLS Project 1984 1986 1988 1990 1992 1994 1996 1998 2000 2002 2004

  14. Unified Medical Language System The purpose of the UMLS is to improve the ability of computer programs to “understand” the biomedical meaning in user inquiries and to use this understanding to retrieve and integrate relevant machine-readable information for users. - Donald A.B. Lindberg 1986/1993

  15. Covel et al. Information Needs First Version of UMLS UMLS Project ICD9 MeSH Medline Button 1984 1986 1988 1990 1992 1994 1996 1998 2000 2002 2004

  16. First Attempt: The Medline Button • CIS (WebCIS’s predecessor) on mainframe • BRS/Colleague (Medline) on same mainframe • Get them to talk to each other • Search using patient diagnoses and procedures • Kludge required

  17. First Attempt: The Medline Button • CIS (WebCIS’s predecessor) on mainframe • BRS/Colleague (Medline) on same mainframe • Get them to talk to each other • Search using patient diagnoses and procedures • Kludge required • Technical success • Practical failure

  18. Covel et al. Information Needs First Version of UMLS PubMED Mosaic UMLS Project WebCIS ICD9 MeSH Medline Button Web-based Generic Queries 1984 1986 1988 1990 1992 1994 1996 1998 2000 2002 2004

  19. One-Stop Information Shopping? World Wide Web (The Hyperdocument) Information Resources Health Practitioner Biblio- graphic Database Textbook Expert System

  20. One-Touch Information Shopping World Wide Web (The Facilitator) Information Resources Health Practitioner Biblio- graphic Database Textbook Expert System

  21. Covel et al. Information Needs First Version of UMLS PubMED Mosaic UMLS Project G.O. Barnett DXplain Web DXplain WebCIS ICD9 MeSH Medline Button DXplain Button Web-based Generic Queries 1984 1986 1988 1990 1992 1994 1996 1998 2000 2002 2004

  22. From Data to Findings Serum Specimen Abnormalities of Serum Cholesterol Cholesterol Serum Hypercholesterolemia Serum Cholesterol Test

  23. Covel et al. Information Needs First Version of UMLS PubMED Mosaic UMLS Project G.O. Barnett DXplain Web DXplain WebCIS Infobuttons ICD9 MeSH Medline Button DXplain Button Web-based Generic Queries 1984 1986 1988 1990 1992 1994 1996 1998 2000 2002 2004

  24. Infobutton Use vs. Other Resources • Six months of log files • 38,763 health resources • 14,036 anonymous health resources • 19,913 health resources from WebCIS • 4,814 infobuttons • 2,607 users • 51% resident physicians • 34% attending physicians • 5% nurses • 10% other (pharmacists, administrators, etc.)

  25. Information Use Contexts

  26. Information Resource Usage 12% IBs

  27. Context-Specific Resource Use

  28. What resources do they like?

  29. “Just in Time” Education MRSA

  30. “Just in Time” Education 1 MRSA Understand Information Needs

  31. “Just in Time” Education 2 Get Information From EMR 1 MRSA Understand Information Needs

  32. “Just in Time” Education 2 Get Information From EMR 1 MRSA Understand Information Needs 3 Resource Selection

  33. “Just in Time” Education 4 2 Get Information From EMR Resource Terminology 1 MRSA Understand Information Needs 3 Resource Selection

  34. “Just in Time” Education 4 5 2 Automated Translation Get Information From EMR Resource Terminology 1 MRSA Understand Information Needs 3 Resource Selection

  35. “Just in Time” Education 4 5 2 Automated Translation Get Information From EMR Resource Terminology 6 1 MRSA Querying Understand Information Needs 3 Resource Selection

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