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NeLH Development : NeLH Development: content, technology, services. Colin Gordon Head of Development, NeLH Ian McKinnell Knowledge Manager, NeLH. What is ‘development’. 2 connected themes content development [e.g. pathways database] technical development [e.g. VBLs toolkit]
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NeLH Development :NeLH Development: content, technology, services Colin Gordon Head of Development, NeLH Ian McKinnell Knowledge Manager, NeLH
What is ‘development’ • 2 connected themes • content development [e.g. pathways database] • technical development [e.g. VBLs toolkit] • inter-working with 3 other teams • communications and communities [e.g. CoPs] • service delivery [technical; content buy-in] • administration [staffing and contracting] • 1.5 FTE now scheduled to grow to 4-5
Content development / know-how collections • NSF zones and supporting content on modernisation, improvement, quality • Guidelines • Care Pathways • Audit : CLIP database; NICE ebook special commissioned resources - Diabetes
NSF Zones • Quality and quantity - NSFs on the kitchen scales • 2001 - NeLH created CHD NSF zone and produced web editions of CHD and Diabetes NSFs • now - creating web resources for Cancer and Mental Health NSFs • in 2002/3 - 1 zone established for each NSF
Guidelines database (1) • 7 national guidelines currently being uploaded: • RCOG - 4 guidelines including NICE induction of labour • RCN - acute pain in children • CSP - 2 physiotherapy guidelines • Uploading shortly: 4 NICE diabetes guidelines (660 pages of text) • Due to add in 2002-3 : 13 other new NICE guidelines
Guidelines database (2) • Contract issued to create searchable national guidelines index • support for NICE guidelines authoring • SIGN interested in contributing content and sharing technology • Contract with CSW Ltd to internalise XML search technology on NeLH site
Care Pathways Database • Restyled database access • 200+ pathways from 200+ sites; 81K visits to date • New contract with Royal College of Nursing • subcontracts to upload local content, create CoP resources • dialogue with Workforce Modenisation work on protocols • inputs from NHS Scotland and BUPA • mapping to RCN classifications • study of XML web formats • discussions to involve national modernisation stakeholders more closely in governance of this resource
New strands of activity 1 • Unified Medicines Information Resources • Commission following report from Pharmaceutical Press, Dec 2002 • BNF, Clinical Evidence, Drugs Information Zone and others • single portal and index to NHS medicine knowledge • pilot due May 2002
New strands of activity 2 • Working with VBLs: tools and interoperability • more flexible common tools • migration to single content platform • working with VBLs on single content model - with Ann Brice, Communications Team • delivering core resources to VBLs and portals • VBLs budget levy for shared technical development
New strands of activity 3 • ‘push services’ for NeLH users (with Phil Vaughan, Service Delivery Team) • users register and identify needs and interests • users receive periodic and event-driven news feeds (e.g. medicines alerts)
New strands of activity 4 • NeLH and the Rapid Access Chest Pain Clinics Project • - separate project in NHSIA-KM • - commisioned by NHSIA for CHD NSF and Information Strategy (Anne Fletcher, Simon Pearson) • - pilot for emebedding national knowledge in EPRs • - 5 pilots reporting June 2002
Technical strategy development • Content Management in the NeLH Programme • option 1: OJEC, specify and buy a service • option 2: specify and progressively develop using neLH team and third party tools, skills • Team awayday review recommended option 2...
Content Management in NeLH: what is involved? • 4 essential functions: authoring - workflow - storage - presentation • key techniques and services: metadata, indexing, tagging; joined-up search and navigation • linking 3 interoperable domains: NeLH central - vbls/communities - 3rd party content (CL, CE*, BNF) • content bridges with NHSDOL, nhs.uk, DoH • [ *Clinical Evidence benefits realization project]
Content management and search - some issues • NeLH resources contain multiple indexes and local search functions - how should they connect? • delivering full text site search capability - asap • defining a quality search service - sensitivity, specificity, granularity • evaluation and usability testing • scoping what we can afford to do this year
Proposals to NHSIA New Initiatives Fund • 1. ‘Spoonful of Sugar’ project - medicines knowledge to enable safe, effective medication. [with BNF, UKMI et al] • 2. ‘Smart pathways’ project. XML care pathways formats for linkage to EPR [with RCN et al] • 3. ‘Smart content management’ - making adequate preparations for the NeLH programme [with NHSDOL et al]