Introduction Technical, economical and societal evaluation of IT-products

1. IntroductionTechnical, economical and societal evaluation of IT-products Carl-Johan Petri carl-johan@petri.org

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3. Agenda • Overview – according to the course plan • Practical positioning of the course • Theoretical themes • Course modules • Seminars • Project assignment • Scheduele • Faculty

4. Course overview • The general aim of this course is to provide a holistic perspective on models and methods to analyze and evaluate new technology (IT-based products or/and services) and its alternatives as well as its socio-economic-technical effects; • Comprehend the various evaluation methods and models discussed in the course, as well as their scientific base • Apply the methods in practice in a project • Search, analyze and apply selected literature

5. Practical positioning • The main focus is on demand-based evaluation • i.e. how utilizing organizations evaluate the (intended) consequences of an information system • No explicit references will be made to supply-side theories and concepts • We will take an organizational/intentional perspective on information systems • Mainly focus on information systems that are used for a particular purpose • In an organization • Intended to generate some particular effects • We will pay equal attention (and grade you accordingly) to theoretical awareness and ability to apply your conceptual knowledge.

6. Theoretical themes • Perspectives on systems evaluation • Macro evaluation of IT in the society • Economic evaluation of IT • Technical evaluation of IT • Social evaluation of IT

7. Seminars • Download the literature from Linköping University Library • 24 hours prior to* each seminar, submit – individually – the following: • A short summary of the reading (max 1000 words) • Two questions or reflections that you intend to raise at the seminar • Send it to the responsible teacher (see faculty for e-mail addresses) *) Except for tomorrow – you submit the summary 24 hours after the seminar

8. Seminar literature Perspectives on systems evaluation Macro evaluation of IT Economic evaluation of IT Technical evaluation of IT Social evaluation of IT Checkland, P. (2000). Soft systems methodology: a thirty year retrospective DeLone, W. H., & McLean, E. R. (2002). Information systems success Wei, C. C., Chien, C. F., & Wang, M. J. J. (2005). An AHP-based approach to ERP system selection Irani, Z., Love, P. E., Elliman, T., Jones, S., & Themistocleous, M. (2005). Evaluating e‐government: learning from the experiences of two UK local authorities Jones, S. (2008). Social dimension of IT/IS evaluation: Views from the public sector Lewis, D. (2003). Evaluation for public health informatics Farbey, B., Land, F., & Targett, D. (1992). Evaluating investments in IT Joshi, K., & Pant, S. (2008). Development of a framework to assess and guide IT investments: An analysis based on a discretionary–mandatory classification Schmidt, M. J. (2003). Business Case Essentials Jadhav, A. S., & Sonar, R. M. (2011). Framework for evaluation and selection of the software packages: A hybrid knowledge based system approach Jadhav, A., & Sonar, R. (2008). A hybrid system for selection of the software packages Orlikowski, W. J., & Gash, D. C. (1994). Technological frames: making sense of information technology in organizations Robinson, B. H. (2009). E-waste: an assessment of global production and environmental impacts Thomée, S., Eklöf, M., Gustafsson, E., Nilsson, R., & Hagberg, M. (2007). Prevalence of perceived stress, symptoms of depression and sleep disturbances in relation to information and communication technology (ICT) use among young adults–an explorative prospective study

9. Project assignment • Form groups (four students per group). You create the groups your selves. • Inform me, no later than Sept 10 about the groups • Find an information system (or an information system that is about to be implemented) or an evaluation that has already been made (i.e. you choose between evaluation and meta-evaluation) • Apply all five perspectives on IT-evaluation, but pick ONE as your main focus • There is always a risk in this type of assignment, that the work starts too late. Therefore we kick off the project assignment already before we have finished the theoretical part of the course.

10. Important project dates • Sept 10: Info about the project to Carl-Johan (group members and system/evaluation under investigation) • Sept 17: Present your project to the rest of the class • Including a description of the system, of the stakeholders and a broader description of the context (i.e. the project’s empirical base) • Oct 1: Half-time presentations of the project to the class • Oct 9: Virtual seminar (8-17) • You will read a peer group’s paper and give written feedback on it (and get comments from a peer group on your paper) • Oct 11: Send your paper to the class • Oct 15: Final presentations (present your paper and comment on a peer group’s paper)

11. Scheduele Sept 2 8 - 10 Introduction CJP Sept 3 13 - 17 Perspectives on systems evaluation AW Sept 10 13 - 17 Macro evaluation of IT in the society ÖI Sept 16 8 - 10 Economic evaluation of IT: I CJP Sept 17 13 - 19 Economic evaluation of IT: II CJP Presentation of projects CJP Sept 24 13 - 17 Technical evaluation of IT MR Sept 25 10.45 - 12.15 Social evaluation of I EJ Oct 1 13 - 19 Half Time seminar CJP Oct 9 8 - 17 Virtual seminar Oct 15 13 - 19 Final Seminar CJP

12. Faculty • Professor Alf Westelius alf.westelius@liu.se • Ph.d. student Özgun Imre ozgun.imre@liu.se • Assistant professor Carl-Johan Petri carl-johan@petri.org • Ph. D. student Markus Radits markus.radits@liu.se • Assistant professor Erik Jannesson erik.jannesson@liu.se

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