Chapter 7

2. Chapter 7 Correctional Staff and Management

3. The Correctional Officer • Training: The Transformation From Citizen to C.O. • Constantly increasing in hours and sophistication • Includes physical training, “how to” training, as well as academic • Trainees: “end of the liners”, “in the blood”, “former law enforcement” • On the job training (testing of the rookie)

4. The Base of Correction Officer Power • Concept of “defect of total power” • Hepburn: legitimate, coercive, reward, expert, referent

5. “The Job:” Correction Officer Duty Positions • Duty posts • Cell block, work detail, industrial shop, yard, admin building, perimeter, relief • Bid system • Shift lag: impaired performance, irritability, etc.

6. The Correctional Officer Subculture • Kauffman’s elements of subculture • Subculture influences how to • Perceive inmates • Anticipate trouble • Manage inmates • Subculture has changed as workforce has become diversified

7. Minority and Female Officers • Women – 32% of staff and administrative • White – 68% of staff and administrative • Female officers in prisons for men • Have a “calming” effect • Do their job as well as men • Zimmer’s research: majority of male inmates did not see invasion of privacy • Training is important • Sexual relationships with inmates can be a problem • Cross-sex supervision (advantages and disadvantages)

8. Stress and the Correctional Officer • Role conflict • Dangerousness • Low Pay (median salary $32,000 – 2002) • Administrative Support • Peer Support (negative impact on job satisfaction?) • Family and Community Support • Educational Level • Correctional Experience

9. Administrators and Managers • Management Functions • Planning (avoid crisis centered management) • Organizing • Staffing • Leading (concept of transformational leaders) • Controlling

10. Management Styles • Autocratic/Authoritarian Management • Participatory Management • Shared Powers Management • Inmate Control Management