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Chapter 13 The family firm. Entrepreneurship and Small Business Paul Burns. Back to Contents. Marriage and children come first Partners have respect for each other Close communication between partners Partners’ talents and attitudes are complimentary
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Chapter 13 The family firm Entrepreneurship and Small Business Paul Burns Back to Contents
Marriage and children come first Partners have respect for each other Close communication between partners Partners’ talents and attitudes are complimentary Partners define their individual responsibilities clearly Partners compete with other companies, not each other Partners keep their egos in check Successful family teams
Commitment and loyalty Special knowledge Flexible in time, work and money Long-term planning Stable culture Speedy decision-making Reliable and proud Advantages of family firms
Family v business culture Family Emotional Loyal Caring Sharing Inward-looking Lifetime membership Business Unemotional Self-interest Task based Reward performance Perform or leave Outward-looking Potential for Conflict
The owner-manager has split responsibility between the family and the firm Issues in one affect the other – how are they separated and which comes first? The firm can become an extension of the family reflecting its cultures, tensions and values The firm is the family’s main store of wealth: – creating a risk averse attitude – exaggerating importance of smooth income flows – creating mistrust of non-family managers Family firms
Clogs to clogs in three generations Introvert firm, unresponsive to messages from the market place Disagreement between family members With increased prosperity the family loses the incentive to take commercial risks Damage done by traumatic succession from one MD to the next Family firms
Managing succession Stage 1 Owner-managed firm Stage 2 Training new generation Stage 3 Partnership Stage 4 Power transfer
Family values, beliefs and philosophy Family objectives in relation to the business Family involvement in the business – share ownership, disposal, voting and control Family involvement in the business – board membership, voting Family involvement in the business – selection of chairman and managing director Family involvement in the business – jobs and remuneration Family council meetings Procedures for changing the constitution Family constitution checklist
Trade sale Management buy-out Management buy-in Appoint professional manager Appoint caretaker manager Liquidate Disposal options
Start planning early Encourage inter-generational teamwork Develop a written succession plan Involve family in thinking Get outside help Establish training process Plan for retirement Make retirement timely and unequivocal – monarchs, generals, ambassadors and governors Succession checklist