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Survive The Recession and Build for the Future. Wilson Fyffe Amplios Consultants Singapore. Agenda. Amplios Background Why we have a Recession Future Scanning Al Gore Video (8 minutes) Nandan Nilekani Video (18 minutes) Performance Measurement. Our Background.
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Survive The Recessionand Build for the Future Wilson Fyffe Amplios Consultants Singapore
Agenda Amplios Background Why we have a Recession Future Scanning Al Gore Video (8 minutes) NandanNilekani Video (18 minutes) Performance Measurement
Our Background • Established 2000 • Management Tools • Future Scanning • Strategy • Balanced Scorecard • Performance Management • Major Clients • Microsoft APAC • Sun Microsystems • MINDEF Singapore • EPF, Felcra, Li & Fung, Malaysia • State Trading Organization, Maldives
Agenda Background Why we have a Recession Future Scanning Performance Measurement
SAVINGS DECLINE - USA http://www.newamerica.net/publications/special/economic_recovery_program_post_bubble_economy_7634
OPTIONS FOR THE FUTURE - USA http://www.newamerica.net/publications/special/economic_recovery_program_post_bubble_economy_7634
THE ELLIOTT WAVE 5 The 1929 depression was so long ago, it cannot possibly happen again OR The 1929 depression was so long ago, the next one must come soon 3 1 4 2 1929 Depression 2009 Recession
Agenda Background Why we have a Recession Future Scanning Performance Measurement
Future Scanning Quick Wins Singapore National risk assessment rapidly introduced Maldives: Opportunity for Marine Bio Research Re-orientation of tourism market to India Electric vehicles + renewable energy Malaysia Reinforcement of market for Corporate Performance Management Identification of threat from major competitor in CPM Clarification of global warming affect on petroleum industries Indonesia Identification of potential for Carbon Credit financing in South Sumatra
Agenda Background Why we have a Recession Future Scanning Performance Measurement
The Balanced ScorecardFour Perspectives Objectives >>> Measures >>> Initiatives
BSC KPIs FINANCIAL (SUSTAINABILITY) EPS Quick Ratio PBIT & Net Profit Interest Cover Revenue Growth Risk Level CUSTOMER (LOYALTY) Customer Retention Customer Profitability Market Share Customer Satisfaction # New Customers Competitive Ranking OPERATIONS (QUALITY) Customer Complaints Asset Utilization Lead Times / Cycle Times ISO KPIs Defects Stock-outs / Obsolescence HR - LEARNING (COMPETENCY) Empower Staff with IT Competency / Education Level Turnover / Employer of First Choice Talent Retention Bench Group – Succession Planning Belongingness
Competency Improvement CI increases the A & B Grades – Using AL, Mentoring and CBT
Competency outcomes SUPERVISOR LEVEL EMPLOYEE COMPETENCY OBJECTIVE OUTCOME Low competency Retain Job Probably lose job Medium competency Retain Job Probably retain job High competency Be ready for promotion Probably retain job or secure promotion Be able to secure another job Probably secure another job
Obstacles to Performance Measurement Overcome Fear that the System will be incomplete or based on misleading formulas Overcome Fear that the System will be based on inaccurate data Overcome Fear that the System will be subject to manipulation There should be no surprises in a performance review Overcome Fear that the System is a Retrenchment Tool