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Chapter 4 Objectives

Chapter 4 Objectives. Define nonverbal communication Describe how verbal and nonverbal codes work in conjunction Identify problems associated with interpreting nonverbal codes Define and identify nonverbal codes Demonstrate effective nonverbal communication skills.

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Chapter 4 Objectives

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  1. Chapter 4 Objectives • Define nonverbal communication • Describe how verbal and nonverbal codes work in conjunction • Identify problems associated with interpreting nonverbal codes • Define and identify nonverbal codes • Demonstrate effective nonverbal communication skills

  2. What is Nonverbal Communication ? The process of using messages that are not words to generate meaning

  3. How Verbal & Nonverbal Work Together • Repetition • Emphasis • Complementation • Contradiction • Substitution • Regulation

  4. Difficulties Interpreting Nonverbal Codes • One code communicates a variety of meanings • A variety of codes communicate the same meaning

  5. What are Nonverbal Codes ? Codes consisting of symbols that are not words, including nonword vocalizations

  6. What are Nonverbal Codes? • Bodily Movement & Facial Expression • Kinesics • Mehrabian • Liking, status, responsiveness • Ekman, Ekman & Friesen • Emblems • Illustrators • Affect displays • Regulators • Adaptors

  7. What are Nonverbal Codes? • Physical Attraction • Characteristics associated with “beauty” • Affects our assessment of self and of others • Is based on words and messages in mediated communication situations

  8. What are Nonverbal Codes? • Space • Proxemics • Territoriality • Personal space • Intimate distance • Personal distance • Social distance • Public distance

  9. What are Nonverbal Codes? • Time • Chronemics • Perceptions of the past, present, and future • Use of time • Monochronic individuals • Polychronic individuals

  10. What are Nonverbal Codes? • Touching • Tactile communication • Can be easily misunderstood • Lack of touching can lead to health disorders • Gender-based differences • Cultural differences

  11. What are Nonverbal Codes? • Vocal Cues • Paralinguistic features • Sounds that are not words • Linked to perceptions of others • Age, gender, emotional state, personality characteristics, credibility, persuasiveness • Silence can be a vocal cue

  12. What are Nonverbal Codes? • Clothing and Other Artifacts • Objectics • Communicate who you are • Satisfy your need for self-expression • Affect how others interact with you

  13. Improving Your Nonverbal Communication • Practice increased sensitivity to: • The context • The audience • The feedback you give to others • The feedback others give to you

  14. Adapting to Americans’ Nonverbal Behaviors • Americans expect consistent uses of space • Americans tend to be verbally explicit • Americans tend to use emblems for less formal messages • Eye contact is expected • Strong vocal characteristics have a positive impact

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