E-Commerce

1. E-Commerce Kerri Mills Student Activities Office W20-549

2. What is E-Commerce? • The Merchant Services Group through the office of the Vice President for Finance offers online credit card payment processing. • This allows student groups to sell items (tickets, conference registration, etc) through the Cybersource system. • Customers will be able to pay for tickets, conference fees etc. directly on a secure website for your group. • Student groups may not enter into agreements with outside vendors or organizations to sell items on the web. • All student group revenue associated with MIT conducted business must come through the group's internal MIT main account and at no time should it be collected through an external bank account.

3. Cybersource Offers a continual service to be able to accept credit cards Information to be found on the Charge MIT website Acteva A one time use account http://pages.acteva.com/mit.html Types of Accounts

4. How to get an account: • Complete a business plan • Meet with a Student Activities staff member • Submit the approved business plan to the Merchant Services Team

5. Business Plan: • Can be found at: • https://web.mit.edu/chargemit/secure/becoming/ • Click on the business plan link at the bottom of the page

6. Processing with Cybersource: • MIT will automatically deposit the money into your Student Group account • This deposit will be less of the fees associated with the account • Refunds: • Need to be submitted to SAO Finance by e-mailing funds@mit.edu • Allow for 2 weeks to process • Statements • All statements will be sent to SAO and kept on file in your student group account folder

7. Processing with Acteva: • Submit business plan through the Acteva website set-up for MIT through the Charge MIT Website • Acteva will send a check to SAO for each group to deposit into their student group account • All refunds are handled through Acteva directly.

8. Cybersource: MasterCard and Visa MIT has an overall negotiated rate of 2.20% (current). Transaction fees are $.30 for each transaction regardless of the type of transaction, e.g., Authorization, Sale, Credit. American Express DiscoverDiners Club Variable Rates will vary based on merchant activity. (An estimated rate is 2.8% or 2.9%.) Acteva 5% discount on your Acteva Registration Processing Fees 50% off your Acteva Plus Event Activation Fees credit card companies also charge a Payment Management Fee. This fee is 2.5% for Visa, MasterCard and Discover 3.5% for American Express. Acteva passes this fee through to the Organizer with no markup. Fee Structure:

9. Website/Payment Pages: • https://web.mit.edu/chargemit/secure/overview/web.html • Gives an example of web based simple payment pages • https://web.mit.edu/chargemit/secure/overview/web.html • Tells you how to go about creating a shopping cart • ZenCart • An option that will soon be available • Documentation will be found on the SAO Webpage soon.

10. Questions: • How to change Account information? • How to change developers on the account? • How do student groups set up websites and payment collection options? Chargemit-help@mit.edu https://web.mit.edu/chargemit/

11. Questions/Concerns???