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TPT Reduction in Gynecologist OPD Healthcare Process New Civil Hospital SURAT Govt Sector Before Photos Condition during CQI Training Stage – 3rd Week Mar’13 • High waiting time of the JSSK pregnant patients due to non availability of money change at the case registration window. • High waiting for time for JSSK Patients due to NO separate case registration window. • Long Queue due to No normative line for the Consulting Room. • Shortage of drug dispensing window at the Pharmacy. • Long Queue due to Laboratory Technician don’t have assistant. • Too much walking for pregnant females for Consulting. • Low Value Adding Ratio & High Muda in Gynaec OPD Process. High Waiting Time No Assistant to Lab Technician Before Spaghetti Shortage of Drug Dispensing Window Current State Map Vaccine storage + FHW room Scrap room Disorganized Die storage After Photos Results After Spaghetti New Registration Window New Drug Dispensing Window Assistant given to Lab Technician Medical Record room Future State Map Vaccine storage + FHW room New Token System
TPT Reduction in Gynecologist OPD Before KAIZEN After KAIZEN Current State Map Future State Map
TPT Reduction in Gynecologist OPD Before KAIZEN After KAIZEN After Spaghetti Chart Before Spaghetti Chart
TPT Reduction in Gynecologist OPD Before KAIZEN After KAIZEN After Spaghetti Chart Before Spaghetti Chart
TPT Reduction in Gynecologist OPD Before KAIZEN After KAIZEN No JananiShishuSurakshaKaryakram (JSSK) Registration Window for Pregnant Women Patients. New JananiShishuSurakshaKaryakram (JSSK) Registration Window Opened for Pregnant Women Patients.
TPT Reduction in Gynecologist OPD Before KAIZEN After KAIZEN Implemented Token System for JananiShishuSurakshaKaryakram (JSSK) Pregnant Women Patients at the Consulting Room. Long Waiting Queue for JananiShishuSurakshaKaryakram (JSSK) Pregnant Women Patientsdue to No Normative Line for the Consulting Room
TPT Reduction in Gynecologist OPD Before KAIZEN After KAIZEN 1 2 3 4 5 6 5 3 4 2 1 Opened 1 more Drug Dispensing Window at the Pharmacy Counter to reduce the waiting time to get the drugs. Long Waiting Queue at Pharmacy Counters due to 5 Drug Dispensing Windows.
TPT Reduction in Gynecologist OPD Before KAIZEN After KAIZEN Provided assistant to the Lab Technician for the fast & smooth flow of patients at the Laboratory. Long Waiting Queue at Laboratory due to over burden & slow work of Lab Technician.
TPT Reduction in Gynecologist OPD Before KAIZEN After KAIZEN