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CHAPTER 15

CHAPTER 15. Labor Relations and Collective Bargaining. CHAPTER 15. What did you find out from your survey? BEST UNION ATTRIBUTES WORST UNION ATTRIBUTES. CHAPTER 15 TOPICS:. 1: Unions defined 2: Labor union laws 3: Federal labor union laws 4: Union-organizing process

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CHAPTER 15

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  1. CHAPTER 15 Labor Relations and Collective Bargaining DeCenzo and Robbins HRM 7th Edition

  2. CHAPTER 15 • What did you find out from your survey? • BEST UNION ATTRIBUTES • WORST UNION ATTRIBUTES DeCenzo and Robbins HRM 7th Edition

  3. CHAPTER 15 TOPICS: • 1: Unions defined • 2: Labor union laws • 3: Federal labor union laws • 4: Union-organizing process • 5: Collective bargaining components • 6: Collective bargaining steps • 7: Union security arrangements • 8: Grievance procedure • 9: Impasse-resolution techniques • 10: Public-sector bargaining DeCenzo and Robbins HRM 7th Edition

  4. 1: UNIONS DEFINED • Organization of workers • Acting collectively • Seeking mutual interest • Protection • Promotion • Through collective bargaining DeCenzo and Robbins HRM 7th Edition

  5. 1: UNION BENEFITS • Higher wages and benefits • Influence work rules • Greater job security • Dealing with management DeCenzo and Robbins HRM 7th Edition

  6. 2: LABOR UNION LAWS • Wagner Act • Taft-Hartley Act • Railway Labor Act • Landrum-Griffin Act • Racketeering Influenced and Corrupt Organizations Act DeCenzo and Robbins HRM 7th Edition

  7. 3: FEDERAL LABOR UNION LAWS • Executive Orders • 10900 • 11491 • Civil Service Reform Act of 1978 DeCenzo and Robbins HRM 7th Edition

  8. 4: UNION ORGANIZING PROCESS • Organizing campaign • Authorization cards • Representation certification • Collective bargaining • Representation decertification DeCenzo and Robbins HRM 7th Edition

  9. 4: COLLECTIVE BARGAINING OBJECTIVES • Contract agreement • Acceptable to both parties • Common issues • Wages • Hours • Terms and conditions of employment • Grievance procedure DeCenzo and Robbins HRM 7th Edition

  10. 5: COLLECTIVE BARGAINING - INVOLVED • Labor • Management • Government • Watchdog • Financial institutions DeCenzo and Robbins HRM 7th Edition

  11. 5: COLLECTIVE BARGAINING - INVOLVED • Labor • Shop steward • Officer • International representation • Management • CEO • HR representative • attorneys DeCenzo and Robbins HRM 7th Edition

  12. 6: COLLECTIVE BARGAINING STEPS • Preparation • Negotiation • Agreement • Union Ratification • Contract Administration DeCenzo and Robbins HRM 7th Edition

  13. 6: PREPARING TO NEGOTIATE • Ongoing process • Begins as soon as prior contract was negotiated • Internal information • External information DeCenzo and Robbins HRM 7th Edition

  14. 6: PREPARING TO NEGOTIATE • INTERNAL INFORMATION • Grievance and accident records • Employee performance reports • Absenteeism • Turnover • Transfers DeCenzo and Robbins HRM 7th Edition

  15. 6: PREPARING TO NEGOTIATE • EXTERNAL INFORMATION • Cost of living • Recently negotiated contracts • Labor market statistics • Economic forecasts DeCenzo and Robbins HRM 7th Edition

  16. 6: AT THE BARGAINING TABLE • Union delivers lots of “demands” • Necessary > Important > Easy to give up • Significant room for trading • Politically expedient • Behind closed doors • THEN…. DeCenzo and Robbins HRM 7th Edition

  17. 6: AT THE BARGAINING TABLE • Assess priority of other’s demands • Combine proposals into viable packages • Match • Highest management offer • Lowest union demand • Oral agreement • Written contract DeCenzo and Robbins HRM 7th Edition

  18. 6: CONTRACT ADMINISTRATION • Get information out • Union members • Management personnel • Implement • Management rights • Interpret • Monitor activities DeCenzo and Robbins HRM 7th Edition

  19. 7: UNION SECURITY ISSUES • Union security arrangements • Maintenance of membership • Dues check off DeCenzo and Robbins HRM 7th Edition

  20. 7: UNION SECURITY ARRANGEMENTS • UNION SHOP • Most powerful • Not allowed in right-to-work states • Required to join to continue to work DeCenzo and Robbins HRM 7th Edition

  21. 7: UNION SECURITY ARRANGEMENTS • AGENCY SHOP • Dues required • Membership optional • Dues used for collective bargaining, not political lobbying • OPEN SHOP DeCenzo and Robbins HRM 7th Edition

  22. 8: GRIEVANCE PROCEDURE STEPS • Start at lowest level • Supervisor (labor relations specialist and shop steward) • Manager, specialist • Grievance rights arbitration DeCenzo and Robbins HRM 7th Edition

  23. 8: GRIEVANCE PROCEDURE OUTCOMES • Resolution • Impasse DeCenzo and Robbins HRM 7th Edition

  24. 9: IMPASSE POSSIBILITIES • Wildcat strike • Economic strike • Lockout DeCenzo and Robbins HRM 7th Edition

  25. 9: IMPASSE RESOLUTION TECHNIQUES • Fact-finder • Interest arbitration • Conciliation and mediation DeCenzo and Robbins HRM 7th Edition

  26. 9: CURRENT ISSUES • Labor management cooperation • Declining membership DeCenzo and Robbins HRM 7th Edition

  27. 10: PUBLIC SECTOR BARGAINING • Increasing membership • 11% > 37% • Boss is elected official • “People” determine budget • Sunshine laws • Freedom of information DeCenzo and Robbins HRM 7th Edition

  28. 10: NONTRADITIONAL EMPLOYEES IN UNIONS • Nonmanufacturing sector • Government workers • Nurses • Secretaries • Professional and technical employees • Managers DeCenzo and Robbins HRM 7th Edition

  29. 10: GLOBAL LABOR RELATIONS • Different histories of unionization • Political • Economic • Different terminology • Different government role • Differing perspectives DeCenzo and Robbins HRM 7th Edition

  30. REVIEW CHAPTER 15 • Remember these terms? • Sunshine laws • Authorization card • Agency shop • Closed shop • Wildcat strike • Impasse • Certification election DeCenzo and Robbins HRM 7th Edition

  31. QUICK: REVIEW CHAPTER 15 • ANSWER THESE QUESTIONS ON A SHEET OF PAPER. • 1. THE MOST IMPORTANT THING WE DID IN CLASS TODAY _______. • 2. I STILL HAVE QUESTIONS ABOUT___. • 3. THE BEST THING ABOUT CLASS TODAY WAS _______________. • 4. DON’T DO ____________ ANYMORE. • TURN THEM IN, PLEASE. NO NAMES. WE’LL TALK NEXT CLASS SESSION DeCenzo and Robbins HRM 7th Edition

  32. Exhibit 15-1: Union Membership by Industry Concentrations DeCenzo and Robbins HRM 7th Edition

  33. Exhibit 15-2: Union Security and Related Provisions DeCenzo and Robbins HRM 7th Edition

  34. Exhibit 15-3: Union Organizing Process DeCenzo and Robbins HRM 7th Edition

  35. Exhibit 15-4: The Collective-Bargaining Process DeCenzo and Robbins HRM 7th Edition

  36. Exhibit 15-5: A Sample Grievance Procedure DeCenzo and Robbins HRM 7th Edition

  37. Exhibit 15-6: Trends in Union Membership DeCenzo and Robbins HRM 7th Edition

  38. Exhibit 15-7: Unionization Around the World DeCenzo and Robbins HRM 7th Edition

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