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Confessions of a Head of Projects

Confessions of a Head of Projects. Hints and tips for making the transition from outputs to outcomes for Project Challenge 19 September 2006 . John Earwood Eddie Borup ILX Solutions. Introduction. ILX Solutions Accredited Consulting Organisation Solutions capability within ILX Group PLC

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Confessions of a Head of Projects

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  1. Confessions of a Head of Projects Hints and tips for making the transition from outputs to outcomes for Project Challenge 19 September 2006 John Earwood Eddie Borup ILX Solutions

  2. Introduction • ILX Solutions • Accredited Consulting Organisation • Solutions capability within ILX Group PLC • Only one stop shop that has the complete portfolio under one roof • Accredited Training Organisation • Accredited Computer Based Training Products • Accredited Consulting Organisation • John Earwood • Registered Programme and Project Management Consultant • Registered PRINCE2™ Consultant • Eddie Borup • Agreed to do the presentation • Asked John to co-present • Is now in Hanoi!!!! Hi!! www.ilxsolutions.com

  3. Eddie Borup…. www.ilxsolutions.com

  4. Purpose • Provide the attendees some examples and practical hints and tips to help ensure your organizations is developing sustainable capacity to deliver their business goals • Encourage project managers to switch their focus from outputs to outcomes. www.ilxsolutions.com

  5. Key Questions • Who are your customers? • Would they choose you? • How are you structured? • Why use MSP & PRINCE2™? • Where can we go for help, support? • When do we reap the rewards? www.ilxsolutions.com

  6. Who are your customers? Customers/Users Other departments/vertical markets or industry sectors/ geographical boundaries Relationship/Programme Management Accountability Map Pool of Project Managers Programme/Project Support Capability Each Represents a key accountability Allocated Project Resource from the business The rest of the organisation Other 3rd Parties/Suppliers www.ilxsolutions.com

  7. Would they choose you? • Are you customer focused? • Are you responsive to your customers needs? • Are you easy to do business with? • Do you add value? or • Are you seen as a necessary evil? • Are you inflexible, avoid changes of scope? • Are you bureaucratic and full of forms? • Do you think projects are just about time, cost, quality? If they had a choice in the open market – would they? www.ilxsolutions.com

  8. How are you structured? • Old world • Head of Projects (and/or programmes) – output focused • PSO manager • Senior Project managers • Each with a team of PM’s www.ilxsolutions.com

  9. How are you structured? • New world • Head of Projects – outcome focused • Focused roles aligned to the accountability map • Divorces operational management from line management • Runs department like a programme – may assume role of SRO Pool of Project Resource www.ilxsolutions.com

  10. Why use MSP & PRINCE2™? • Why re-invent the wheel? • They are flexible and easy to adopt. • (unless you send everyone on PRINCE2™/MSP training in isolation to implementing it in your organisation!!) • Get beyond the myths and legends • No forms or templates in PRINCE2™ • Roles not jobs • Must be tailored to meet your needs • Capability now exists to assess maturity • P2MM – organisational accreditation – not individual • P3M3 – Portfolio, Programme and Project www.ilxsolutions.com

  11. Why use MSP & PRINCE2™? Identifying the Vision, Values and Goals Defining Objectives, Measures and Strategy Review Business Lifecycle Identifying a Programme Defining a Programme Governing a Programme Concept Running a Programme (Managing the Portfolio of Projects and delivering the Benefit) Closing a Programme Review Programme Lifecycle Defining a Project Running a Project Closing a Project Identifying a Project Concept Review Stage Stage Stage Project Lifecycle Work Package Work Package Work Package www.ilxsolutions.com

  12. Where can we go for help? • Best Practice User Group (BPUG) • Incorporating PRINCE2™ User Group • Meet people face to face to exchange good practices and hints and tips • OGC web site • On-line tool kit – free • APMG web site • List of approved organisations • Additional resources • Exchange business cards with the person next to you • Network – beware of the “too good to be true” stories • Seek evidence working practices – avoid good theories www.ilxsolutions.com

  13. When do we reap the rewards? • When do you need to? • What is your business case? • What are the benefits? • What are your drivers for change? • If it was your own money…… • Mercury/C&W • Nearly 3 years, • Reduced headcount from 80 Project Managers to 40 • Recruited 20 Project co-ordinators • Increased concurrent projects from 150 to 200 • Reduced running costs from 4.2m to 3.6m www.ilxsolutions.com

  14. When do we reap the rewards? • PPF • 6 months, • Full visibility of all development projects • Organization accredited against P3M3 • Vodafone • 9 months • Saved 100K in the first year not sending staff on generic PRINCE2™ courses • Stopped projects for the first time – reinvested 2m in the first 2 months of implementation www.ilxsolutions.com

  15. Next Steps • Any questions? To provide feedback on this document, e-mail john.earwood@ilxgroup.com www.ilxsolutions.com

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