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Communications – What , Why and How ? . “The single biggest problem with communication is the illusion that it has taken place.” . George Bernard Shaw. What is Communication ?. Dimensions. Efficient and Effective communication.
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“The single biggest problem with communication is the illusion that it has taken place.” George Bernard Shaw
Efficient and Effective communication • Efficient communications provide only the information that is needed whereas effective communications ensure the timeliness and the format of the communications What is required , then ?
"The difference between the right word and the almost right word is the difference between lightning and the lightning bug.“
Why Communication is tough? • No clear perception • Noise • Obstacles • Different Level of understanding
Role • The audience is shown a Photograph of a famous personality. The Lead needs to find out the name of the person by asking questions. The answers however should be ‘YES’ or ‘NO’
No. of Channels • N(N-1)/2