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Web Scale Management Services. Chris Thewlis Regional Manager Australia/ New Zealand. The world before Web Scale: Finding that “special something…”. A diagram might look like…. Garage Sale. Infomercial. Sellers. Yellow Pages. Want Ads. Flea Market. Self Service. Phone Sales. Buyers.
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Web Scale Management Services Chris Thewlis Regional Manager Australia/ New Zealand
The world before Web Scale:Finding that “special something…”
A diagram might look like… GarageSale Infomercial Sellers YellowPages WantAds FleaMarket SelfService PhoneSales Buyers Advertisers Catalog Circular RetailStores Wholesaler Retailer Reseller
Trend in current economic climate: Circulation http://www.secstate.wa.gov/_assets/library/libraries/libDev/usage.pdf
Library services in changing times Library Usage Library Budgets
Questions to ask ourselves Have the systems we use to deliver services kept pace with the changing nature of our users and our collections? OR • Are libraries being held back by: • Many systems to support • Large investment in maintenance • A fragmented Web presence
Today’s agenda • Libraries are doing more than ever • Silos, costs, time requirements, inefficiency are hindering libraries • Cloud computing has helped other industries • OCLC members have been building “cloud” services 40 years • OCLC Web-scale Management brings the power of the cooperative to core services • Frees member libraries to focus more on their communities
How doing more created the current library technology infrastructure
In the 1970s… ILS Library OPAC Circulation Users PrintVendors Cataloging
In the 1980s… ILS Acquisitions Library OPAC SelfService Circulation Users PrintVendors Cataloging CatalogingUtility National/GlobalSystem ConsortialSystem
In the 1990s… ILS Acquisitions Library OPAC A to ZList ERM SelfService Circulation Users PrintVendors Cataloging Resolver ElectronicVendor CatalogingUtility National/GlobalSystem ConsortialSystem
In the 2000s… ILS Acquisitions Library OPAC A to ZList ERM SelfService Circulation Users PrintVendors Cataloging Resolver Meta-search ElectronicVendor InstitutionalRepository CatalogingUtility National/GlobalSystem ConsortialSystem
Web scale value proposition Before cloud computing… After cloud computing… 70% 30% INFRASTRUCTURE INITIATIVE Amazon.com: http://www.slideshare.net/goodfriday/amazon-web-services-building-a-webscale-computing-architecture
What if… ILS Acquisitions Library Library OPAC A to ZList ERM SelfService Circulation Users Suppliers Users PrintVendors Data Cataloging Resolver Meta-search ElectronicVendor Partners InstitutionalRepository CatalogingUtility National/GlobalSystem ConsortialSystem
Efficient storage of data in the cloud:Common use data Bib Library Holdings UserContributed Common Use Data Users Suppliers Partners
Efficient storage of data in the cloud:Data by agreement PatronAuth CircCounts Library Library Ordering Common Use Data Licenses Users Users Suppliers Suppliers Data by Agreement Partners Partners
Efficient storage of data in the cloud:Private data Library Library Common Use Data Users Users Suppliers Suppliers Data by Agreement Private Data Partners Partners OrderDetails Patron Licensing C’Out
Roles Library LocalUsers Aggregators LocalVisitors Users Suppliers Jobbers Data WorldwideUsers BookSellers SearchEngines Consortia Partners Partners Utilities SocialSites Libraries
Workflow Library Identification & Selection Deaccession& Preservation Acquisition Users Suppliers Data Access, Circulation, & Delivery Partners Accession & Description Discovery
OCLC Members: Building Web Scale for 40 Years 2000’s: Virtual Reference Collection Analysis NextGen Discovery Library 1970’s: Cataloging 1980’s: ResourceSharing Users Suppliers Data 1990’s: OnlineDatabases Partners 2010’s: Web-ScaleManagement
Summary of what Web Scale gets you • Leverages shared data • Improves interoperability • Releases staff to create and implement innovation
Web-scale Management Components Library Circulation UnifiedAcquisitions WorldCat Local License Management WorkflowEngine Users Suppliers Data Partners Cataloging Cooperative Intelligence
Next steps: Strategy Web scale Management Services Library Advisory Council Strategic direction, reality checks and moral support • Helene Blowers Digital Strategy Director, • Columbus Metropolitan Library • John HelmerExecutive Director, Orbis Cascade Alliance • Jan IsonExecutive Director, Lincoln Trail Libraries System • David LankesAssociate Professor, Syracuse University Sarah McHughStatewide Projects Librarian, Montana State Library Mary PiorunAssociate Director,University of Mass. Medical Center Library Tim RogersExecutive Director, NCLIVE John TeskeyDirector of Libraries, University of New Brunswick Andrew PaceOCLC, ex officio
Next steps: Execution • Web-scale management services Steering Committees • Access services, technical services, systems and management workflow experts • Will be comprised of pilot participants at the start • Test/pilot sites • Orbis Cascade Alliance • Linfield College (with general assistance from the Alliance) • Pepperdine University Libraries • Idaho Commission for Libraries • Boundary Public, Payette County Public, CIN • CPC (Craven, Pamlico, Carteret) Regional Libraries (NC)
“Library Web scale” Worldwide libraries and worldwide library transactions • Libraries worldwide 1,212,383 • Books: physical processing 15,517,196,010 • Back-office transactions 61,879,349 • OPAC searches 105,607,800,600 • Database searches 36,555,852,000 • Circulation / ILL 4,983,393,968 • + Adds/deletes; patron record maintenance, etc. • ____________________________________________________________________ • Annual transactions 166,041,975,140 Possible with a handful of commodity servers 18,954,563 transactions / day 5,265 transactions / second
“Library Web scale” Worldwide libraries and worldwide library transactions • Libraries worldwide 1,212,383 • Books: physical processing 15,517,196,010 • Back-office transactions 61,879,349 • OPAC searches 105,607,800,600 • Database searches 36,555,852,000 • Circulation / ILL 4,983,393,968 • + Adds/deletes; patron record maintenance, etc. • ____________________________________________________________________ • Annual transactions 166,041,975,140 Possible with a handful of commodity servers 18,954,563 transactions / day 5,265 transactions / second
WorldCat.org aggregates Web searches,sending traffic back to libraries 595,310,617 32,674,282
The questions we hear the most… • How can we help users find all our materials? • How can we make it easy for people to get what they need? • How can our library be more visible on the Web? • Is there a better way to leverage the work of other libraries? • What are options and future direction with WorldCat Local?
Single-search access through WorldCat Local Find it Local catalog Group catalog WorldCat Electronic resources Digital collections 3rd party databases One result set One search Get it Local systems Group availability Resource Sharing Electronic delivery
find all How can we help users find all our materials?
… and more All OCLC materialsin one place FirstSearch CSA NetLibrary EBSCO ECO Wilson ArticleMetadata WorldCat Local OAIster JSTOR HAPI CAMIO Archive Grid
Simplify access across formats and collections Li OurLibrary.edu find it find it JOURNALS LIBRARY CATALOG find it find it DIGITAL REPOSITORY CONSORTIA CATALOG find it DATABASES
Simplify access across formats and collections Li OurLibrary.edu find it find it JOURNALS LIBRARY CATALOG Books DVDs CDs Articles All find it find it find it Search all DIGITAL REPOSITORY CONSORTIA CATALOG Search OurLibrary and Beyond find it DATABASES
How WorldCat Local Single search works WorldCat Local Remote Index Central Index WorldCatwith yourlibraryholdings OCLCLicensed Content Non-OCLCLicensedContent (Coming Soon) RemoteIndex RemoteIndex
Benefits of single-search access • Simple, integrated access • Discovery of more resources • Local resources featured in search results
easy to get How can we make it easy for people to get what they need?
Simplify how people get things Local Catalog Consortial Catalog Li OurLibrary.edu What I Want What I Want X X LIBRARY CATALOG CONSORTIA CATALOG eResources ILL
OurLibrary.edu WhatI Want What I Want: aka, The Thing I’m Looking For Publisher: Imaginary Works Edition/Format: Article : English Preview Find a copy online: http://whatiwant2006.pdf - Find a copy in the library - OurLibrary.edu 0 of 2 available + Our Consortia 4 of 4 available + WorldCat Libraries WorldCat Libraries own this item +
Current interoperable ILSs Ex Libris Aleph (via Z39.50) Ex Libris Voyager SirsiDynix Horizon SirsiDynix Symphony SirsiDynix Unicorn Innovative Interfaces Millennium Innovative Interfaces INNOPAC Interoperability with other ILSs Now Branded interface, search box Local resources featured in search results Coming very soon Prominent link to local catalog to be added on detailed record APIs for local development of additional interoperability WorldCat Local availability based on ILS
Configuration and interoperability Library branding Interface Search box Custom Web links Interoperabilitywith existing ILS Interoperability with resource sharing services Link to OpenURL resolver for access to online full text
Tools enable user interaction • Personal profile • Lists • Citations • Tagging • Saved searches
more visible How can our library be more visible on the Web?