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ASQ Strategic Planning & Deployment Michael R. Kirchner, ASQ Region 15A DRD, RD-elect. Acknowledgements. To Jim Shore, RD ASQ Region 1 For his vision, passion, and facilitation skills in bringing Hoshin Kanri to ASQ Section Affairs Council and helping to create a “tipping point”
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ASQ Strategic Planning&DeploymentMichael R. Kirchner, ASQ Region 15A DRD, RD-elect
Acknowledgements • To Jim Shore, RD ASQ Region 1 • For his vision, passion, and facilitation skills in bringing Hoshin Kanri to ASQ Section Affairs Council and helping to create a “tipping point” • To Grace Duffy, friend and ASQ guru • For her passion, caring, and sharing • To Erica Farmer, friend and Section 1509 colleague • For her cheerfulness, sharing and knowledge
Hoshin Kanri– A Strategic Planning Process Why should it matter to me? “It doesn’t matter how fast you are going if you are headed in the wrong direction”
Hoshin Kanri– A Strategic Planning Process What’s in it for me? Hoshin provides better linkage between vision, activities and metrics – from HQ down to the Sections down to the individual members • Strategic Goals 1-3 years • Primary Objectives 1 year • Supporting Action/Project Priorities • Balanced Score card • Resources identified
Hoshin Kanri– Success and A Tipping Point • ASQ Boston Section • Last to First Section in three years • Dynisco Plastics • Reduced inventory by $1.4M • Inventory turns increased from 8 to 24 • Eliminated reordering process from 66 to 6 • Nypro Healthcare • Strategic Plan initiated • VOC information gathering sessions • Conducing SWOT analysis • Off site meeting • Hire facilitator to lead exercise
Hoshin Planning Process CATCHBALL P D C A
Hoshin Planning Process CATCHBALL P D C A
Hoshin Planning Process CATCHBALL P D C A
Hoshin Planning Process CATCHBALL P D C A
Hoshin Planning Process CATCHBALL P D C A
Hoshin Planning Process CATCHBALL P D C A
Section 1509 Orlando 2014 Key Metrics Under development
Hoshin Planning Process CATCHBALL P D C A
Hoshin Planning Process CATCHBALL P D C A
ASQ Strategic Planning & Deployment QUESTIONS?