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Consumer Best Practices – Web Based

Consumer Best Practices – Web Based. Confidential. As the US Consumer Best Practices Guidelines continue to expand so does the document. The document is complex and comprehensive, and its usability is weakening. Objectives of the web-based tool Improvedusability Enhance navigation

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Consumer Best Practices – Web Based

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  1. Consumer Best Practices – Web Based Confidential

  2. As the US Consumer Best Practices Guidelines continue to expand so does the document. The document is complex and comprehensive, and its usability is weakening. Objectives of the web-based tool Improvedusability Enhance navigation Include real-life examples Clearly define and separate carrier playbooks The following slides provide an example of how the document could potentially look as a web-based tool. Overview

  3. Index • Navigation to the left • Easy to use • Expandable navigation • Large Text Size • Easy to navigate back and forth • Search Functionality • Quick Links to; • Highlights • Recent Changes • Carrier Playbooks • Feedback

  4. Navigation and Examples • Real Examples – copy and paste options • Highlighted links • MMA ID References • Real Examples • Carrier Playbook

  5. Navigation and Examples

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