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User Experience in a Multichannel World Paul Wishman & Michael Williams LV= Temenos. YouTube Video of: LV= eCommerce The new Version of LV.Com. Browser front ends version 1.0. Basic Security (SSL, encryption) Basic Banking (balance statement, list of accounts)
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User Experience in a Multichannel WorldPaul Wishman & Michael Williams LV= Temenos
YouTube Video of: LV= eCommerce The new Version of LV.Com
Browser front ends version 1.0 • Basic Security (SSL, encryption) • Basic Banking (balance statement, list of accounts) • Single dominant browser (Netscape then IE) • Single host system
Front end challenges today … have increased Devices Languages • No more only Desktop • Mobile • Tablet • Interactive screen • Any screen dimension Not only internationalisation But also the layout (right to left…) Number, date format… Browsers Users No dominant browser Ensure consistency with all functionalities Support main ones • Branch users • Mobile Users • Retail Users… • Type of audience
Front end challenges today No more single back-end system … but a richer front-end mixture Portal Client Social Networks Widgets • Stock Feed • Financial News • Twitter • Facebook • Multiple Applications • Multiple Set of data’s Portals
Front end challenges today Multiple Host Systems … receive and send data’s Bank System
… IT Requirements Security Scalability Growing transaction volume (specially with mobile) Wider Audience Data Integrity OWASP Top 10 compliance Performance Resilience Fast Front-End for End users 24x7 availability
A standard platform for all your application front ends Security X-Browser • Centralised management • Consistency • Configurable • Audited • Increasing providers • Faster releases • Device browsers Performance Memory Efficiency • Architecture agnostic • Smart cache • Smart compilation • Compression • Multi-threaded • Multi-processor support • In-Time Allocation • Session cache • Configurable end points • Hash tables
edgeConnect IDE • Separate layers of Presentation • Presentation Look/Feel/Behaviour • Process Screen flow / logic • Integration Data in/out • Code-less (aimed at developers / analysts) • Open (extendable) • Fast (productivity features) • Lifecycle (supports full lifecycle) • Enterprise (manages larges teams/projects)
User Experience in a Multichannel WorldThank YouPaul Wishman & Michael Williams LV= Temenos