Punjabi Community Health Services Settlement Conference March 15, 2014

1. Punjabi Community Health Services Settlement Conference March 15, 2014 Amandeep Kaur, COO Punjabi Community Health Services

2. Settlement Services – Understanding Cultural Differences • West • Right oriented civilization • Time is static • Individual centered • Body, mind, spiritual separation • Scientific outlook on illness and wellness • Explore new ways of seeking information • East • Roles oriented civilization • Time is fluid • Family centered • Body, mind, spiritual unity • Traditional outlook on illness and wellness • Follow traditional ways of seeking information

3. How does the community access services? Borrowed from KappyMadenwald

4. Settlement Services - Challenges • Research shows that immigrants come to Canada healthier than the Canadian population but after five years, they are as or more “ill” • Diet changes • Stress increases • Under employment • Lack of job security • Mental health issues emerge and lack of accessible services complicate “illnesses” • Some evidence that the stress increases the use of “substances” • Culture conflict between parents and children/youth • Inter-generational conflict • Inter-cultural conflict • Increase in husband/wife conflict • Living with “In-laws” - issues and challenges

5. Five areas of service • Holistic approach • Family Centred • Culturally appropriate • One Stop Service Centre

7. Locations and Contact information • PCHS has three locations: • 11730 Airport Road, Brampton (Head Office) • Unit No 241, 2980 Drew Rd, Malton • Unit No 142, 2960 Drew Rd, Malton • Program sites: • 135 McLaughlin Road South, Brampton • 45 Glenn Hawthorne Blvd., Mississauga • Contact Information: • Phone #s: 905.677.0889 • Fax #s: 905.790.0802, 905.677.9141 • website: www.pchs4u.com

8. Thank You!!! Q/A