Personalisation for All?

1. Personalisation for All? Organising for personalisation at scale Chris Yapp Head of Public Sector Innovation Microsoft

2. The New Renaissance • Explosion of Information • New concepts • Blurring of boundaries between arts/humanities/science and technology • Small is beautiful: the city state • Globalisation and diversity

3. Do you believe… “that e-learning can transform the experience of education?” IF SO HOW LONG BEFORE IT HAPPENS?

4. A hypothesis? • Learning always has been and always will be a personalised experience • It is the organisation of education that has been impersonal • The impediment has been economic scaleability • Technology is making personalisation achievable at scale

5. Mark Twain “ I never allowed My schooling to Interfere with my Education”

6. Our Choice as a Society • Ask what kind of society technology progress will create Policy-technocrat approach And/Or • What kind of society do we want to create utilising technological progress Think Tank approach

7. Values of the Information Society? • Competitiveness with social inclusion • Risk: management over minimisation • Lifelong Learning for all • Social Innovation over Technological Innovation • “Smallish” is beautiful • Participation over representation • Interdependence over independence • Value-added with values

8. What I am told by practitioners • The structure • The culture • The funding • Works against optimising e-Learning

9. Personalisation? • Content • Navigation • Assessment • Location • Learning styles

10. Same Time Distributed Synchronous Learning E-classroom E-library Different Same Location Distributed Asynchronous Learning E-campus Different Types of E-Learning

11. Plus ca change? • Teacher • Surgeon • Train Driver • …

12. The Biggest Mistake New Teacher = Old Teacher + IT

13. IT and Globalisation • Minimum skill set for a living wage rising • Demand for low-skilled workers falling • Rate of change of skill needs increasing • State budgets under pressure Increased demands for creativity, innovation, design and personal/inter-personal skills

14. The Underlying Logic • People are for thinking, machines for doing • If it can be done, it can be automated • If it can be automated it can be done elsewhere more cheaply What do we mean by high-skilled?

15. Lessons from Industry • IT is about organisational effectiveness • Optimising effectiveness comes through organisational change Re-engineering Education to support Lifelong learning

16. Re-engineer what? • The educational infrastructure • The curriculum and assessment • The teaching professions To put the learner at the heart of the system

17. Learning on Demand • Personalised, mass-customisation • User-driven quality • Teamwork-oriented teaching and learning • Exams and Qualifications? • Administration built-in not bolted-on to teaching and learning processes

18. The Economics of Mass Customisation • Standardisation • Specialisation • Integration Around the demand side to free resources to deliver efficiency and effectiveness

19. This implies… • A Culture of lifelong learning • Access to lifelong learning • Contentto support individual lifelong learners • A socialcontextfor lifelong learning

20. MIT90s paradigm External environment People and Roles The Organisation Strategy Management Processes IT Organisation Design

21. Organisational Culture External environment The Organisation Strategy IT MIT90s paradigm People and Roles Management Processes

22. Learning Organisations Learning Theory Practice

23. Education vs Training? Learning To Think Education Scientist Engineer Technician Training Learning To Do

24. Education or Training? Learning To Think Unstable Times Scientist Engineer Technician Stable Times Learning To Do

25. 5 Levels of Transformation Scope Redefinition Network Redesign External Internal Degree of transformation Process Redesign Revolutionary Evolutionary Internal Integration Source: MIT Local exploitation Extent of benefits

26. Formal/Informal Learning Process Formal Course Search Engine Informal Formal Content TV Experience Informal

27. Learner types? • Visual • Auditory • Kinaesthetic

28. Multiple Intelligences • Mathematical and logical • Linguistic • Interpersonal • Intrapersonal • Bodily kinaesthetic • Musical • Naturalist • Visual and Spatial

29. Technologies for Personalisation • Web Accessibility • Navigation • Smart Cards • Voice • Handwriting • Gestures • Implants • ….

30. Assessment and Accreditation • Modular • When ready, not age! • Credit accumulation and transfer • Time stamped? • Vocational/academic • Process and/or content • Assessment for/of Learning • Bachelor of Learning?

31. From Pilots to Embedding Need X Vision X Capabilities X First steps

32. Content • What is content? • Ownership? • Who creates content? • Tools for teachers or content for teachers?

33. A Learner in her life plays many parts.. • Student • Teacher • Librarian/Curator • Researcher • Assessor • Counsellor • Parent • ……

34. Teacher Roles • Subject matter expert • Learning resources manager • Learning coach • Educational administrator • Staff development manager • Curriculum agent • Counsellor: personal, career, social • Trainees

35. Creativity and IT • Combinatorial • Exploratory • Transformational Source: Margaret Boden

36. The Policy Challenges • Sort out the role of the professional teacher • Make progress on the content vs tools debate • Accessibility to e-Learning • The Pensions Crisis • The over 50s disappeared • Health education • Intellectual property… • Evidence..

37. Plugging the book!!!

38. Transformation Be realistic about how long it will take Celebrate success Innovate, Learn and Push the boundaries

39. The New Renaissance “The generation that is alive today has the chance to design the next civilisation. That is a gift not given to every generation” Douglas Robertson, 1999

40. Chris YappHead of Public Sector InnovationMicrosoftcyap@microsoft.com