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UK STRESS NETWORK Enforcing the Stress Management Standards David Snowball HSE

UK STRESS NETWORK Enforcing the Stress Management Standards David Snowball HSE. Regulatory challenges. Define harm Surface perceptions Establish cause and effect Distinguish between minor/serious harm Identify greatest exposures Intervene with impact and effect. ‘Must-haves’.

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UK STRESS NETWORK Enforcing the Stress Management Standards David Snowball HSE

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  1. UK STRESS NETWORK Enforcing the Stress Management Standards David Snowball HSE

  2. Regulatory challenges • Define harm • Surface perceptions • Establish cause and effect • Distinguish between minor/serious harm • Identify greatest exposures • Intervene with impact and effect

  3. ‘Must-haves’ • A sound methodology • Robust and evidence based • Straightforward to understand • Straightforward to adopt • Good targeting • Wider acknowledgement • Wide take-up

  4. Sound methodology? • Stressor - element of work design • Standard – the measure • What should be happening – descriptors of what good organisations might be doing

  5. Target sectors • Health • Education • Local authorities • Government • Financial sector

  6. Legal • The Health and Safety at Work etc. Act (1974) • General duty: protect the health of their employees • The Management of Health and Safety at Work Regulations (1999) • Specific duties: assess risk, including risks to mental health

  7. Conventional risk control hierarchy • Eliminate • Substitute • Minimise • Control at source • Personal protection

  8. Enforcement process steps • Assess initial risk of ill health • Determine risk gap • Initial enforcement expectation • Dutyholder factors • Strategic factors • Enforcement conclusion

  9. WRS: intervention options • Primary: tackle at source • Secondary: individuals trained to cope • Tertiary: eg counselling services

  10. Primary Interventions • Eliminate or modify stressors to reduce their negative effect on individuals

  11. Examples • Follow the Management Standards • Redesign jobs • Clarify personal workplans • Prevent work overload • Flexible working arrangements • Commitment from senior managers • Improve communications • Increase participation

  12. Secondary Interventions • Focus on raising awareness and equipping employees to cope with sources of stress / pressure

  13. Examples • Promote healthy lifestyles • Help managers to recognise the impact of managerial styles on staff • Increase support from managers and co-workers • Help develop other skills to deal with stress eg assertiveness, problem solving skills

  14. Tertiary Interventions • Treat the individual who is suffering from the effects of stress

  15. Examples • Counselling services • Employee assistance programmes • Managing the return to work

  16. Stress Priority ProgrammeDevelopment AWARE ENFORCE Training for enforcers Joint initiatives/case studies Links to providers SELF REGULATE Continuous improvement Sharing Best practice DOING NOT DOING INFORM Develop tools/approaches Management standards Web site Joint initiatives EDUCATE Common agreements to: Risk assessment approach Terminology Evidence NOT AWARE

  17. Enforcement outcomes • Define what compliance looks like • Select indicators for change • Monitor and measure improvement • Spread message • Reinforce • Review and repeat

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