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Mary Teslow, MLIS, RHIA eLearning Faculty Fellow Jeff Kiska System Administrator

Connecting at the CORE: Community Online Resources for Engagement – Site Creation and Administration. Mary Teslow, MLIS, RHIA eLearning Faculty Fellow Jeff Kiska System Administrator Western Carolina University July 11. 2007. About WCU. Regional Comprehensive University

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Mary Teslow, MLIS, RHIA eLearning Faculty Fellow Jeff Kiska System Administrator

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  1. Connecting at the CORE: Community Online Resourcesfor Engagement – Site Creation and Administration Mary Teslow, MLIS, RHIA eLearning Faculty Fellow Jeff KiskaSystem Administrator Western Carolina University July 11. 2007

  2. About WCU • Regional Comprehensive University • Part of UNC System • Rural WNC • Enrollment: 8,665 • Faculty: 450

  3. About WNC • Mountains • Blue Ridge, ATGreat Smoky • Appalachian Values • Neighborliness and Hospitality • Personalism – getting along • Sense of Place • Heritage Handout

  4. Appalachia > Online • Gifts of Appalachia • Sense of Place • Pioneering Spirit • Appalachian authors • Jim Wayne Miller • Ron Rash

  5. From one-room to online • Pioneer one-room school houses • Anderson, et. al1 reflect on these pioneer, one-teacher schools: • Many grades • Many subjects • Other duties, like lighting the stove • Creating community of learners • Older students help with younger

  6. From one-room to online • Anderson, et. al continues: • “These various teaching functions are now being replicated in the new “pioneering” context, that of online learning, … • Facing similar challenges: • Teaching presence • Creating warmth and community

  7. What are CORE sites? • An approach to the pioneer challenge • Bb site specific to a program • Community resource center • Variety of approaches • Individual names & designs • Graduate & Undergraduate • Distance Ed & Campus-based

  8. CORE Examples • Nursing • Homeplace • Human Resources • Student Center • Athletic Training • Clinical Ed for students • Clinical Ed for instructors • Health Information Administration • HIA Community

  9. What might be offered? • Communication • With faculty and students • A continuing presence • Across the program • Maintain alumni contact • Group Manager • Discussions by year, etc.

  10. Group Manager -- Discussions by year, juniors, seniors, grads -- Easy to re-label

  11. What might be offered? • Program information and advising • Application status • Handbook, book lists, etc. • Anonymous surveys • Mentoring • Peer-to-peer • Guest Speakers • Alumni

  12. What might be offered? • Student Club • Meetings • Volunteer opportunities • Opportunities • Profiles of clinical sites • Jobs & internships

  13. CORE vs. a Website • Website • Lack of communication tools • More difficult to faculty • Less controlled access • CORE site • Familiar to faculty and students • Site appears in their list • Familiar with tools and functions

  14. Benefits: Students • Adds to a “sense of place” • Provides community of continuity • Place to ask questions of faculty/peers / alumni • Eases anxieties about classesand other program details

  15. Benefits: Students • Easy to Use program “One Stop” • Appears on student course list • Uses same tool as classes

  16. Benefits: Students Students express high enthusiasm right from the start

  17. Benefits: Faculty • Swan3 affirms Anderson’s position: • “Current research … seems to indicate a heightened need for instructor activity and interaction in online environments…” • CORE sites provide an opportunity • to enhance faculty presence. • Using Bb builds on current skills • Uses same tool as teaching • Easy to maintain, Saves time

  18. Benefits: Faculty • Three faculty roles shift online: • Cognitive, Affective, ManagerialCoppola, et. al (2001) • “Teaching Presence” (direct instruction, facilitating discourse, and design and organization)Anderson, et. al (2001) • As content becomes more complex, new tools are needed for the managerial and affective roles.

  19. Benefits: Faculty • WebCat Water Cooler • CORE site for online faculty

  20. Benefits: University • Adds to a “sense of place” • Supports connections and engagement • Supports retention • Supports accreditation (SACS) • Quality Enhancement Plan (QEP) • Synthesis: A Pathway toIntentional Learning

  21. The Key? Singing the Same Song Mountain Heritage Day @ WCU Queen Family, Mountain folk musicMary Jane & Henry

  22. We are Catamounts • And just about everythingincludes a “cat” • Our Blackboard Vista 4 Enterprisenicknamed WebCat

  23. Technical: System • Blackboard Vista 4 Enterprise • Hosted by Blackboard • WCU part of a UNC consortium • CORE sites use • Account management • Existing authentication • Consolidation of tools

  24. Technical: CORE Management • Developing guidelines • eLearning Faculty Fellow • Shared Support • WebCat Water Cooler • Creation requests currently informal • E-mail/call us to setup a section • Request form likely in the future

  25. Technical: CORE Requests • Adding students is simplified • Section instructor can enroll and unenroll students, faculty, alumni  • For large groups, where the list can be identified by certain criteria, we can use Banner extracts to populate these easily (with a custom script • (i.e. all students in a particular course or group of courses, all students that are part of a particular program, etc) 

  26. Technical: Context Hierarchy • Currently all CORE sections reside within a single course (called CORE) • Users can easily identify CORE courses in theirWebCat listing • Group together • Future may include multiple courses • For different departments/programs so that we can give select users the ability to create their own

  27. Technical: Guest Accounts • Created on a per-request basis • non-university individuals • Currently using email address • Future automation possible • Like CORE section requests,as time goes on this may be streamlined into an automated process if the need exists.

  28. Summary • CORE sites provide many benefits • For students, faculty, university • Enhancing a “sense of place” • Beyond section-level engagement • Demands on staff can be minimized • Using guidelines • Having lead faculty perform some site management functions • Automation opportunities

  29. What’s Ahead • Currently 9 CORE sites • Plan to promote in 2007-08 • Site management strategies • Plans for SoTL project • Faculty learning community

  30. References • Anderson, T., Rourke, L., Garrison, D. R. & Archer, W. (2001) Assessing teaching presence in a computer conferencing context. Seattle, WA: Paper presented at the annual meeting of the American Educational Research Association. • Coppola, N. W., Hiltz, S. R. & Rotter, N. (2001) Becoming a virtual professor: pedagogical roles and ALN. HICSS 2001 Proceedings, IEEE Press. • Swan, K. (2002). Building learning Communities in online Courses: The importance of interaction.Education, Communication and Information, 2(1), 23-49.

  31. Discussion & Questions Matthew Lesko, mlesko.com

  32. Connecting at the CORE: Community Online Resourcesfor Engagement –Site Creation and Administration Western Carolina University July 11. 2007

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