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Warning: When Rowing Forward, This Boat May Rock!*

Warning: When Rowing Forward, This Boat May Rock!*. ALCTS Forum January 11, 2008. *Take chances. When rowing forward, the boat may rock. ~ Chinese Proverb. Rivkah K. Sass. Executive Director Omaha Public Library. If It’s All About the User, Why is THIS Still Happening? “Once” Upon a Time.

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Warning: When Rowing Forward, This Boat May Rock!*

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  1. Warning: When Rowing Forward, This Boat May Rock!* ALCTS Forum January 11, 2008 *Take chances. When rowing forward, the boat may rock. ~ Chinese Proverb

  2. Rivkah K. Sass Executive Director Omaha Public Library

  3. If It’s All About the User, Why is THIS Still Happening? “Once” Upon a Time • A Tale of a Few Libraries

  4. My Library

  5. “V” is NOT for Vendetta! • Or, There is no “I” in Vendor!

  6. Are We Designing the Obvious for Our Customers? • Probably Not

  7. I Want • Personalization • The Amazon API

  8. What We Need • Branding • Design • Creativity • Partnerships

  9. What Business Are We In? • Curiosity • Togetherness • Information • Community • Social Networking • User Centered

  10. Flu Shots Museum Bemis Center Public Radio Friday Night Teen Programs

  11. Our Users

  12. An Incomplete Manifesto for Growth – Bruce Mau • Allow events to change you. You have to be willing to grow. • Make mistakes faster. • Explore the other edge. Great liberty exists when we avoid trying to run with the technological pack. http://www.brucemaudesign.com/manifesto.html

  13. You Never Know What You Might End Up With

  14. Everybody gets so much information all day long that they lose their common sense. Gertrude Stein

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