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Introducing. Enabling Self-Service Online Walk the Web Step-by-Step. Introducing. Enabling Self-Service Online Walk the Web Step-by-Step. Demo End-User. The WalkMe Player appears as a layer on top of a website. Once clicked , a list of relevant “Walk- Thru’s ” are displayed.
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Introducing Enabling Self-Service Online Walk the Web Step-by-Step
Introducing Enabling Self-Service Online Walk the Web Step-by-Step
Once clicked,a list of relevant “Walk-Thru’s” are displayed.
When the end-user selects a business process, a WalkMe balloon directs him or her where to click.
The balloons will continue to direct the user, as long as he or she will perform the required task.
Creating a Walk-Thru takes a few minutes using a simple point & click interface - no technical knowledge is required! Creating a Walk-Thru is done using a simple point & click interface - no technical knowledge is required!
The publisher selects the element to which he or she wants to attach a balloon in each step.
When done,the Walk-Thru can be published and available to the end-users with a single click.No integration or changes to the site are required.* *One line of code needs to be added only once (just like in Google Analytics)
Increases customer confidence that they are “doing it right” Benefits Dramatically reduces help-desk costs: • Encourage user self-service • Reduce number of inbound calls • Shortens time spent on inquiries by directing them to a Walk-Thru Reduces time to create training & support infrastructure
Thank You Rafi Sweary, President and Co-Founder rafi@walkme.com Tel. +972-54-5221288
WalkMe’s built-in compressive analytics platform allows you to track your Walk-Thru’susage.
The WalkMe menu is fully customizable to comply with any style & look!
WalkMe balloons are fully customizable to comply with any style & look!
The end-users are aware of the number of steps they have completed in the business process.