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Ted Polensky

Ted Polensky. Director of Loss Prevention BODDIE-NOELL ENTERPRISES. Pre-Employment Screening. “Screening Out the Problem”. 12,000 PEOPLE. 370 LOCATIONS. 5 STATES. Multiple Concepts. Recognizing the Importance. Hiring Challenges. Selecting Quality Candidates. High Cost of Turnover.

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Ted Polensky

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  1. Ted Polensky Director of Loss Prevention BODDIE-NOELL ENTERPRISES

  2. Pre-Employment Screening “Screening Out the Problem”

  3. 12,000 PEOPLE 370 LOCATIONS 5 STATES Multiple Concepts

  4. Recognizing the Importance Hiring Challenges Selecting Quality Candidates High Cost of Turnover

  5. Basic Recruitment • Face-to-Face interviews • Pre-Employment Assessment • TeleScreen • Reference Checks • Background Checks (Criminal/Credit) & Drug Test • Management only Our Past

  6. 2006 Recognized Need for Change • Hiring of Full-time recruiter • Strategic Markets • Criminal Background Test • All Hires FT & PT • 5 Restaurants New Direction

  7. Where are we today? Two Fulltime Recruiters Telephonic / Web-Based Interview Enhance Training for GMs on Face-to-Face Interviews Retail Theft Contributory Database Criminal Background Checks for all Positions

  8. TeleScreen • 91 Questions • Focused on: • BNE Values • Customers Service • Attitudes • Theft • Drugs Telephonic Web-based Interview

  9. Esteem Retail Theft Contributory Database • Became Subscriber 2011 • Database for Admitted Theft • Incident involves theft of merchandise, cash, company or personal property valued at $5 or more • Person who committed theft is 16 or older • Signed admission of guilt • Must contribute to participate • Real time Retail Theft Database

  10. 3% Hit rate

  11. 2007 Began Checks for all positions • Progressive model • Stages • More Extensive for Management • Including MVR Check • Adjudication Model • Convictions Only • Eligible, Ineligible, Decisional • All Decisionals Scored by Dir of LP Criminal Background Checks

  12. Process is a “Living” Document • April 2012 EEOC issued new Enforcement Guidelines • No Opportunity for Public Input/Discussion • Main Concern - Disparate Impact • Must Consider: • Nature & Gravity of Offense • The Time since the Offense • The Nature of the Job Sought

  13. Individualized Assessment • Notification • Pre-Adverse Action Letter • Opportunity to Explain • Relevant Individualized Evidence • Facts/Circumstances • Similar Job Held Post conviction • Rehabilitation Efforts

  14. Criminal Background Testvideo PLACEHOLDER

  15. Results turnover CREW

  16. Results turnover GENERAL MANAGER

  17. 2006 “People Report” • Unit Level Managers • $19,028 • Unit Level Hourly • $2,228 Cost of Turnover

  18. Results GAP

  19. Results increases SALES

  20. VISION VALUES &

  21. prevention LOSS TED POLENSKY CURT WAINWRIGHT DIRECTOR MANAGER Holly Kea Administrative Assistant

  22. Questions?

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