Government Satellite Distance Learning: Unlocking Interagency Cooperation

1. Government Education & Training Network: a success story in interagency cooperation for distance learning FGDLA Session 1

2. PHILIP J.-L. WESTFALL, Ph.D.FGDLA President Director, Air Technology Network PMODept of the Air Force Your presenter The views expressed are those of the presenter and do not reflect the official policy or position of the U.S. Air Force, Department of Defense, or the U.S. Government.

3. GATES GOVERNMENT ALLIANCE FOR TRAINING & EDUCATION BY SATELLITE GETN GOVERNMENT EDUCATION & TRAINING NETWORK Or . . . Satellite Distance Learning: The best kept secret in the industry!

4. Overview • Learning Objectives • What’s so great about satellite? • So why the secret? • GETN and SatCom II • GETN Next Generation • Interagency Cooperation • How to get started

5. Learning Objectives The commercial products, goods, or services referenced herein do not constitute endorsement by the U.S. Air Force, the Department of Defense, or the U.S. Government. • To show you how Federal Government agencies are using satellite for distance learning (DL) • To describe the technologies that support delivery of satellite DL • If you work for Uncle Sam, to show you how cost-effective satellite can be through GSA’s SatCom II Contract

6. What’s your interest in distance learning? • Are you from the government sector? • . . . the corporate sector? • . . . the academic sector? • Are you involved with the satellite industry? • Have you ever taken a DL course by satellite? • Are you an instructor?

7. Different types of aircraft . . . Keep in mind . . . for different types of missions

8. Different types of media . . . Keep in mind . . . for different types of learning objectives

9. As an instructor . . . If you had your choice . . . One-on-one mentoring

10. As an instructor . . . The next best thing . . . Classroomenvironment

11. Overview • Learning Objectives • What’s so great about satellite? • So why the secret? • GETN and SatCom II • Interagency Cooperation • GETN Next Generation • How to get started

12. As an instructor . . . When required to use distance learning, satellite can help you preserve that classroom environment very economically!

13. Still a classroom environment . . . INTERACTIVE TELEVISION (ITV) • - one-way video & two-way audio • - via satellite ITV emulates the classroom at a distance

14. A Variety of Instructional Methods • You can still do: • High-end graphics & motion video • Live, interactive learning exercises • Teaching interviews • Panel discussions • Guest speakers • Student interaction with the experts • Student-to-student interaction • And like the in-residence classroom, ITV integrates well with print & online media—as part of a blended-media solution

15. Cost Effectiveness Variables to consider • Student throughput: • Student-hour • Cost per student-hour: • Total costs / total student-hours • ITV Costs: • Personnel: include salaries and benefits • Operations: satellite & audio; NOC admin costs • Maintenance: uplink, downlink, VTC (BC Links) • Equipment: upgrades & sustainment • Compare with Residence costs: • Only travel & per diem • ROI • Residence cost / ITV Cost (as a percentage)

16. Cost Effectiveness - AF Based on AF per hour costs • One-week course: 30 Hours, 100 students • Residence TDY Travel: $500, per diem: $846 • Total per student: $1,346 for 100: $134,600 • Total per student hour: $45 • Interactive Television: • Total per student: $120; for 100: $12,000 • Total per student hour: $4 • Cost avoidance: $1,226 per student • Total per offering (100 students): $122,600 • Costs for ITV are 8.9% of residence! ROI: 776%

17. Overview • Learning Objectives • What’s so great about satellite? • So why the secret? • GETN and SatCom II • GETN Next Generation • Interagency Cooperation • How to get started

18. The Big Secret in DL Today, I’m letting you in on a Government secret: Satellite is a cheap, fast, and effective way to meet distance learning requirements!

19. So why the secret? • Satellite not frequently considered for distance learning because often considered exotic and expensive • Panacea syndrome—Web is the answer for all distance learning • Corporate America doesn’t talk about it because it’s considered a strategic advantage • But who’s using satellite?

20. Corporate Satellite Networks Microsoft Orkin Pfizer Safeway Square D Staples State Farm SYDA Unisys USPS Wachovia Bank Wal-Mart Georgia Pacific Harley-Davidson Hewlett-Packard Home Depot HUD Intel JCPenny Kroger Lowe’s Macy’s McDonald’s Merrill Lynch A.G. Edwards Anheuser-Busch Bank of America Boeing Caterpillar Channel One Cisco Dillards Edward Jones Federal Express Ford General Electric The larger the enterprise, the more efficient satellite becomes

21. Government Satellite Networks USAF ANG AFRC US ARMY DEOMI ARNG USN FAA VHA DOJ F&WS (DOI) NPS (DOI) US Courts (FJ) FJC (FJ) USSC (FJ) USSS (DHS) IRS SSA NASA BLM (DOI) CDC (HHS) CMS (HHS) USPS

22. What’s so great about satellite? • Academic Effectiveness – Supports diversity of teaching strategies & proven methodologies to enhance learning effectivenessfor all levels of learning • - Preserves & enhances the live classroom environment • - More effective environment than office area for long courses • - Low attrition, pacing assures timely completion • Cost effectiveness – For established networks, costs are a mere fraction of travel & per diem costs, no up-front development costs—ROI is immediate! Partnership with existing networks is an inexpensive way to get into ITV • Advanced technology – Synchronous & asynchronous medium for distribution of high-quality interactive video (up to HD), CBI, and print—bypasses Internet bottlenecks and network firewalls—reduces latency and security issues

23. What’s so great about satellite? • Global reach – Instant communications to virtually unlimited number of locations world-wide • Rapid content dissemination – Content kept current through frequent or “on-the-fly” no-cost updating—no waiting for outsourced updating • Rapid deployment – Additional sites through rapid and inexpensive downlink deployment • Visionary approach – satellite applications consistent with industry best practices, including blended media (or precision learning) approaches: innovative enterprise-wide combination of traditional & new technologies (thinking outside of the Web—don’t put all your eggs in one basket!) When you want it NOW!

24. Overview • Learning Objectives • What’s so great about satellite? • So why the secret? • GETN and SatCom II • GETN Next Generation • Interagency Cooperation • How to get started

25. GETN Government Education & Training Network • Interactive television for distance learning • A network of Government networks • Shared facilities & programs • Conceived & developed within the Air Force • http://getn.govdl.org Currently the only interagency distance learning network

26. What are GETN’s major features? • Commercially available technology • Compressed Digital Video 1.5-to-6+ Mbps • Full motion, high-quality signal (up to HD) • Multiple channels per satellite transponder • Contracted network management • Conditional access management • Contracted maintenance

27. General Services Administration SATCOM II Contract No. GS00T07NSD0022

28. GSA Contract with AT&T Galaxy 26 GETN

29. Telstar 6 Galaxy 26

30. Department of Defense GETN Defense Education & Training Network USAF — 1 uplink (DETN Hub-4ch), 165 downlinks (316 cr) AFRC— 2 Broadcast Centers, 46 downlinks (incl w/ USAF) ANG — 1 uplink (2ch) - 228 downlinks (589 cr) US ARMY — 3 Broadcast Centers, 24 downlinks (26 cr) DEOMI— 1 Broadcast Center, 1 downlink USN— 2 downlinks (8 cr)

31. Federal Executive Agencies GETN FAA — 1 uplink (3ch) - 123 downlinks (250 cr) DOJ — 1 uplink (2ch) - 167 downlinks (245 cr) F&WS (DOI) — 1 uplink (1ch) - 25 downlinks (26 cr) NPS (DOI) — shared uplink (F&WS) - 232 downlinks (232 cr) USCG (DHS) — 1 downlink (1 cr) USSS (DHS) — 1 downlink (2 cr) Federal Judiciary Agencies US Courts — 1 uplink (2ch) - 329 downlinks (393 cr) Federal Judicial Center &US Sentencing Commission

32. Fed Gov Satellite Networks GETN (Satcom II – Hughes) Other Networks DETN IRS NASA VHA SSA (Satcom II) BLM (DOI) CDC (DHHS) USPS US Courts (FJ) FJC (FJ) USSC (FJ) FAA DOE DOJ BIA F&WS (DOI) NPS (DOI) FBI (DOJ) USSS (DHS) USAF ANG AFRC US ARMY DEOMI ARNG USN

33. Convergent Media Systems, Inc. Network Operations Center Atlanta GA POTS Audio Return Fiber/T-1 Access Digital Video Satellite Network Components Downlink (Receive) PowerVu Digital Decoder PowerVu Digital Encoder ITV Broadcast Center/Studio ITV Classroom Uplink Hub (Transmit)

34. SA PowerVu 9235/9234/9834 • Integrated Receiver Decoder (IRD)--the heart of the satellite broadcast system (DVB-S) • Receives digital television signal and converts it into analog audio and video signals for display on television monitor • SA 9834 only: IP data port (10Mbps) - streams IP video or file transfer to desktop

35. ATN Audioconferencing System • Simple, push-to-talk, multipoint conferencing • Single phone line • Free, open exchange • One mic for every two students

36. One Touch • Speed-dial, multipoint conferencing • Integrated microphone, control and response keys allow participants to ask and answer questions • Instructor acknowledges request and activates student mic • Allows for student polling • One of two brands used by GETN

37. CONTEX 480-port bridge Audioconferencing • VoIP or PSTN • Auto-dial or Dial-in • Operator assisted screening or PIN access • The only DSN-certified bridge • Reservation, Scheduling, and Billing Features

38. GETN MAP GETN Galaxy 26 6 uplinks reaching over 2,260 locations US F&WL SHEPHERDSTOWN WV US COURTS WASHINGTON DC USAF WRIGHT-PATT AFB, OH DOJ COLUMBIA SC ANG MCGHEE TYSON AFB, TN FAA OKLAHOMA CITY, OK

39. GETN MAP GETN Galaxy 26 Establish your network by partnering with an existing uplink hub US F&WL SHEPHERDSTOWN WV US COURTS WASHINGTON DC USAF WRIGHT-PATT AFB, OH DOJ COLUMBIA SC ANG MCGHEE TYSON AFB, TN FAA OKLAHOMA CITY, OK

40. NOC Defense Education & Training Network SSTV Fairchild AFB WA ATTV & NMUSAF Wright-Pat AFB OH 12 Broadcast Centers 452 Earth Stations 732 Classrooms in CONUS, WestPac, & SWA Wright-Pat AFB OH ANG WN-A Andrews AFB MD SCTV Peterson AFB TX Army SEN Ft Lee VA DRTV Dobbins ARB GA ANG WN-M MCGHEE TYSON AFB, TN RRTV Robins AFB GA AUTV Maxwell AFB AL LITV Lackland AFB TX KETV Keesler AFB MS DEOMI Patrick AFB FL ANG WN-T Tyndall AFB FL Downlink Terrestrial T-1 connection 40 Broadcasting Center

41. Broadcast Center Terrestrial Link • Links broadcast centers to uplink hub cost effectively—replaces need for multiple uplinks • Allows for up to 2Mbps transmission rate • Used with Networx DS3 & T-1 wireline service

42. Linking VTC to ITV • ITV/VTC USED IN COMBINATION • Shared programming (bridging existing networks) • Guest speaker not at uplink facility (used as one-way) • Student has access only to VTC (used as one-way—quality permitting including Webcasting) • -- Navy Learning Network, Army TNET & Classroom XXI

43. RAF MILDENHALL RAF ALCONBURY SPANGDAHLEM AB RAF CROUGHTON GERMERSHEIM (DLA) RAMSTEIN AB (2 Sites) AVIANO AB (2 Sites) INCIRLIK AB NAS SIGONELLA (Proposed-DLA) BALAD AB IR ALI AL SALEM AB KU AL UDEID QT AL DHAFRA UAE DETN – Western Europe & SWA Rebroadcast through DISA’s Global Broadcast Service, Norfolk VA * New GBS platform deployed 15 Feb 11 using WGS3 *

44. Western Pacific Intelsat 8 C-Band EIRP 166o E. L. HNS Gateway Napa CA MISAWA AB OSAN AB KUNSAN AB YOKOTA AB KADENA AB ANDERSEN AFB Rebroadcast through HNS Gateway, Napa, CA * Suspended UFN *

45. Overview • Learning Objectives • What’s so great about satellite? • So why the secret? • GETN and SatCom II • GETN Next Generation • Interagency Cooperation • How to get started

46. GETN Next Generation: Satellite IP e-Learning We hold these truths to be self-evident, that all men are created equal, that they are endowed by their Creator with certain unalienable Rights, that among these are Life, Liberty and the pursuit of Happiness. Live Video, Courseware GETN Receive Site Downlink NOC ITV Classroom Receiver-Server Live Video ITV or VTC STUDIO LMS Interface NIPRNET or VSAT Audio Conference (Return by POTS or VSAT) T-1 Access LAN LMS Server Origination Site Desktop Laptop CD/DVD Print Site Firewall Site Firewall

47. Next Generation: Cisco D9865 • Integrated Receiver Decoder (IRD)--the heart of the satellite broadcast system (DVB-S2) • Receives digital television signal and converts it into analog audio and video signals for display on television monitor (16:9 HD & 4:3 ratios) • IP data port (10Mbps) - streams IP video or file transfer to desktop • Currently being deployed

48. Satellite e-Learning Advantage • Satellite broadcasting efficient for multipoint large-file transfer—high-speed data delivery • Bypasses heavily burdened Internet infrastructure • Eliminates firewall barriers • Delivers media-rich ADL instruction, full-screen/ full-motion IP video to classroom, desktop, or laptop (anytime anywhere) • Seamlessly integrates w/LMS for SCORM-based courseware • Reaches unwired deployed warriors and avoids C2 networks • Adheres to best practices in industry

49. Overview • Learning Objectives • What’s so great about satellite? • So why the secret? • GETN and SatCom II • GETN Next Generation • Interagency Cooperation • How to get started

50. GATES GOVERNMENT ALLIANCE FOR TRAINING & EDUCATION BY SATELLITE • An association of Federal Government employees and military personnel (e.g., program managers & engineers) who use satellite technology to deliver education & training for their organizations • Serves to promote intragovernmental sharing of programming and facilities • http://gates.govdl.org