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Web-Based Business Intelligence at LSU

Web-Based Business Intelligence at LSU. Presented By Mark Kraner and Michael Dun. April 14, 2005. Objectives. Present opportunity for program enhancement Provide Framework for thought Results Improved Marketing Opportunities System Security enhancement. LSU System. 10 Campuses

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Web-Based Business Intelligence at LSU

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  1. Web-Based Business Intelligence at LSU Presented By Mark Kraner and Michael Dun April 14, 2005

  2. Objectives • Present opportunity for program enhancement • Provide Framework for thought • Results • Improved Marketing Opportunities • System Security enhancement

  3. LSU System • 10 Campuses • Baton Rouge • LSU A&M • LSU Ag Center • Hebert Law Center • Pennington Biomedical Center

  4. Participating Campuses • LSU – Eunice • LSU Health Sciences Center – New Orleans

  5. Campus Partners • LSU Health Science Center- New Orleans • Printing in Computer Labs • Food Service – Sodexho • Vending- Imperial Vending • Bookstore – Self-op

  6. Campus Partners • LSU – Eunice • Printing in Computer Lab • Copiers • Vending • Dining Services – new contractor • Bookstore self - op

  7. You may not be as varied as our system BUT…. Think about who has access to your system Do you know where they store the password?

  8. Questions to ponder • Does your staff spend time generating reports for customers? • Does your staff generate data for customers? • Do customers run reports that drag the system performance? • Do you have an off-site data backup?

  9. 3 Goals • Provide Better Data for customers • Demographics • Male/Female • Class • On/Off Campus

  10. 3 Goals 2. Create Data Warehouse Use Extract- Sql Off site back up Security

  11. 3 Goals 3. Make it easy to access data • No one is in “live data” • Interface is “customer friendly” • Password protected

  12. 3 Goals • Limited data access determined by administrator (Users, Roles, Merchants)

  13. Merchants can be limited to any combination of locations…

  14. Simple menus…

  15. Reports are easy to configure…

  16. Solutions • Work with Bb Consulting Services • Michael Dun Extract Utility set up and automation Database configuration and extension Custom report requirements & development • Brent Ryan Web development, J2EE application User, Merchant roles and authentication

  17. What does the program do? • An Example • Rec Center • Who is the customer? • Male/Female • Class • On or Off Campus • Other Ideas • When do they use the Center? • What are your peak usage times (staffing)?

  18. Rec Center Demographics

  19. Drill down provides more visibility…

  20. How much detail do you want?

  21. Dining Services • What do your sales to off campus students look like? • Again, what are the demographics?

  22. Drill down by Reader and Tender…

  23. Or by Tender and UDF info…

  24. Card Office • What do your deposits look like? • Where are you spending money on marketing? • Which partners do you have on the program? • How do you help them?

  25. How do you want it??

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