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&. A 24 Hour Partnership. Faviola Alejo Amy Carsner Thiago Hoffmann Brendan Reilly. Articulation of the Problem. What should Delta’s next move be in order to make them a leading airline? What innovative way can we improve Delta Airlines? Expanded the scope of the problem . Corporate
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& A 24 Hour Partnership FaviolaAlejo Amy Carsner Thiago Hoffmann Brendan Reilly
Articulation of the Problem • What should Delta’s next move be in order to make them a leading airline? • What innovative way can we improve Delta Airlines? • Expanded the scope of the problem. • Corporate • Delta – DASH • Brazil Hub
Structuring the Team • Brainstorm individually • Discussed ideas inspired by our own backgrounds • Delegated tasks • Regrouped and picked DASH was our best bet • No team leader emerged
Creative Thinking • Used our desire to be innovative • Use our experiences to come up with unique ideas • Clear customer service issue • Ability to expand in Brazil • Opportunity to gain market share within the private jet market • Strategically thought of what other groups would do
Tools and Techniques • Finance and Accounting • Organizational Assessment • HR Management • Marketing • Public Speaking
Data Used • Company’s 10 k report • UPS/Delta website • Direct phone calls • Library Databases • Google Scholar
Development of Presentation • Wanted to stress Implementation • Included potential for success, risk, cost, reaction from competitors and time it would take to implement • Presentation template guided the development of the presentation • Strategically placed presenters
Development of Presentation • Ensured even contribution from each team member • Organized responses • “But why…” • Process was effective
Moving forward • Confidence • Experience • Friendship • Networking • Time management • High stress environment
Recommendations What To Do Differently For Future Teams Choose teammates wisely Stay confident Stay innovative Prepare for a long night • EAT EARLIER • Practice the presentation more • Take more from our classes