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iDigi Device Cloud Platform

iDigi Device Cloud Platform. M2M Evolution Conference January 2013 Rob Faludi. Upgrade Your World. Easy, Reliable , Scalable and Secure Commercial Grade Data and device enablement platform. Upgrade Your World. Commercial Drivers: Better Customer Service Efficiencies

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iDigi Device Cloud Platform

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  1. iDigi Device CloudPlatform M2M Evolution Conference January 2013 Rob Faludi

  2. Upgrade Your World • Easy, Reliable, Scalable and Secure • Commercial Grade • Data and device enablement platform

  3. Upgrade Your World • Commercial Drivers: • Better Customer Service • Efficiencies • Recurring revenue streams

  4. Upgrade Your World Any Device, Any Application, Anywhere …

  5. Upgrade Your World Any Device, Any Application, Anywhere … Any Device

  6. Any Device • Data reporting • Remote control • Device management

  7. Any Device • Small software client • C, Android, Python, Java • Microcontrollers, Linux & Windows (and more…)

  8. Upgrade Your World Any Device, Any Application, Anywhere … Any Application

  9. Any Application • Secure RESTfulWebservices • Specific APIs for Mobile, Monitoring, Energy, Device Management • Push and Pull

  10. Any Application • Expanding application platform drivers and sample code • Device Connector for Force.com • Google Applications

  11. Upgrade Your World Any Device, Any Application, Anywhere … Anywhere

  12. Anywhere • Optimized for low data and low power • Data via HTTP, TCP, UDP or Short Message (SM) • Crosses firewalls, routers and subnets • Cellular subscription management

  13. Platform • Data Access • Protocol Translation • Direct or Cached • Data Streams Storage • Console for … • Configuration and Firmware • Grouping • Alarming • Commissioning

  14. Platform • Growing Global Platform • 2 million devices* • 2,200 transactions*per second and growing • Security – • ISO 27001 controlled system • Continuous security monitoring *Tested and verified

  15. New to iDigi: The SocialMachine® Carrier Management

  16. Platinum Salesforce Partner The Social Machine®

  17. The Social Machine® CONNECT GATHER & MANAGE BUSINESS PROCESS IMPROVEMENT The SocialMachine® Asset Tacking Customer Portal Predictive Service Field Service Management

  18. Driving Business Process Outcomes • Service • Remote Service • Predictive Maintenance • Enhanced Customer Service The Social Machine® • Operations • Consumables • Asset Tracking • Order Management • Finance • Warranty Management • Billing & Point-of-sale Payment • Engineering • Software Management • Product Design/PLM 18

  19. Use Case Problem:A customer’s spa pump overheats! Tech Support Dealer Mobile Field Service

  20. Carrier Subscription Management

  21. Managed iDigi Carriers

  22. Access to More than 90 Carriers

  23. Demonstration M2M Evolution Conference October 2012 my.idigi.com status.idigi.com

  24. Application Case Study M2M Evolution Conference October 2012

  25. M2M Use Case – Vending* * Note – Vending machine type and some business parameters modified to protect actual customer privacy

  26. M2M Use Case - Vending • Solution: • Optimized and audited pick-up, provides maintenance alerts and remote reset • Module to monitor coins, run cycles and control circuit breaker • iDigi stores readings, aggregates data, provides notifications

  27. M2M Use Case - Vending • Costs: • Cellular and Control hardware cost: < $140 per site • Monthly SaaS fees with cellular data: < $5 per site

  28. M2M Use Case - Vending • Business Impact for 25,000 machines

  29. Summary • Upgrade Your World • Commercial Grade • Easy, Reliable, Scalable and Secure • Any Device, Any Application, Anywhere

  30. Thank You

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