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WOLSELEY

WOLSELEY. Making Your Driver Training Program Work. 100. 95% indecision or poor decisions. Improve Decision - Making Through Driver Coaching. 0. 5% Mechanical defects or environment. Drivers, Not Vehicles, Make Decisions. Correcting Unsafe Behavior. Who Should Be Coached?.

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WOLSELEY

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  1. WOLSELEY Making Your Driver Training Program Work

  2. 100 95% indecision or poor decisions Improve Decision - Making Through Driver Coaching 0 5% Mechanical defects or environment Drivers, Not Vehicles, Make Decisions

  3. Correcting Unsafe Behavior

  4. Who Should Be Coached?

  5. Successful Coaching Programs Need: • Top Management Support & Direction • Active Involvement of All Line Managers • Accountability of Line Managers • Trained Coaches • Written Program • Continual Improvement

  6. Who Needs Coaching? • All Drivers

  7. Why Driver Coaching? • The Driver: • Makes the most decisions • Makes the most expensive decisions • Manager of a large investment • In charge of rolling profit center • Brings in the revenue • Is the company – customer / public

  8. Driver Training Plan • Who should do the training? • Trainer Qualifications? • Who should be trained? • What should be covered? • Benefits of driver training?

  9. Who Trains Drivers? • Management • Trainer • Safety Coordinator • Senior Driver Trainer

  10. Qualifications of a Driver Trainer? • Mature • Knowledgeable • Good communicator • Skillful • Enthusiastic • Patient • Sets good example

  11. What Should the Training Cover? • Orientation for new hires • Decision Driving • Vehicle Training • Policies and Procedures

  12. Orientation Training Should Cover • Vehicle Safety • Seatbelt use • Entering and exiting cab • Company policy and procedures • Required Documentation • Accident reporting • Regulations • Public relations

  13. Decision Driving 1. Expand your “look-ahead” capacity 2. Size up the whole scene 3. Signal your intentions early 4. Plan an escape route 5. Take decisive action

  14. Vehicle Training • Operation of Vehicle. • Component part operation. • Consider: • Starting • Shifting • Steering • Backing • Braking • Hooking-up / unhooking • Commercial vehicle inspections: • Pre-Trip • Post-Trip • On the road

  15. Where Should Driver Training be Conducted? • Office • In / around vehicle • On-road • Incorporate all settings for best results.

  16. Costs and Benefits of Driver Training • Driver training requires: • Time • Money • Human resources • Driver training can: • Improve morale • Reduce maintenance costs • Improve employee image • Reduce cargo losses • Reduce costs

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