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Increase User Acceptance and Client Satisfaction Through Improved Data Quality

Dale Rolley QGate Software. Increase User Acceptance and Client Satisfaction Through Improved Data Quality in Your CRM System. Who is QGate Software?. Years of experience in CRM implementations Top-level EMEA Sage SalesLogix BP Tech Partner from “The Beginning” Thousands of Users

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Increase User Acceptance and Client Satisfaction Through Improved Data Quality

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  1. Dale Rolley QGate Software Increase User Acceptance and Client Satisfaction Through Improved Data Quality in Your CRM System

  2. Who is QGate Software? • Years of experience in CRM implementations • Top-level EMEA Sage SalesLogix BP • Tech Partner from “The Beginning” • Thousands of Users • North American Sales & Support • Broad based solutions for common issues • Long-standing partnership with SimpleSoft Solutions

  3. Why Bother with Data? “Data is an asset and can be accounted for as such – it needs to be maintained to retain its value” Brian Green – Financial Director, Continuum “Data is the most visible part of your system to your customers, it is the element that your credibility is built on” Kerry Travers – Senior Business Consultant, BBC

  4. Why Bother with Data? • “Hard” Costs – Easy ROI Analysis • Duplicate Mailings • Lost or Delayed Shipments • Delayed Receivables / Cash Flow • Employee Productivity • “Soft” Costs • Inaccurate Reporting / Decision-Making • Employee Confidence • Customer Perception / Satisfaction

  5. Tools that can help . . . • Streamline data entry into Sage SalesLogix • Easily find Account or Contacts • Avoid entering duplicate records • Integrate address Verification and Standardization at point-of-entry (LAN only)

  6. Let’s take a look . . .

  7. Tools that can help . . . • Clean up your database(s) • Avoid importing duplicates from marketing lists • Cross-reference different application databases • Consolidate multiple databases

  8. Let’s take a look . . .

  9. For more information . . . Contact your SimpleSoft Solutions Representative for a FREE DATA ANALYSIS More information at www.SimpleSoft.net www.QGateSoftware.com Contact me at: Dale.Rolley@QGateSoftware.com +1 (517) 853-1214 x111

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