KARYA Technologies - Data Management Services

1. Data Management Solutions Data Warehouse | Business Intelligence | Integration | Master Data Cloud| Mobility |CPM | Data Governance | Big Data

2. Agenda About us What we do ? How we do it ? How we do it differently ?

3. Agenda About us What we do ? How we do it ? How we do it differently ?

4. About Us We are Ably Led, Resourceful, Focused, Viable & Sustainable Highlight • Established in 2007 • Headquartered in PA, USA with Global Delivery Center (GDC) center in India • Current Headcount of 983. • 687 – Global Delivery Center (GDC) • 296 – Dispersed globally • Provider of High-Quality Cost Effective Enterprise Solutions which includes • Business Software (ERP & CRM) • Application Development • Data Management • Digital Transformation • Software Quality Assurance • IT Infrastructure Services

5. Our History, Evolution, and Milestones With a strong Technology Foundation, we added Functional & Domain Expertise, and the much needed Project Management Skills. Today we are a Balanced Multi-dimensional IT service provider Highlight 2007 2008 2009 2010 2011 2012 2014 2015 CMMI Action Plan Mobile Platform Development & Enterprise Mobility Services Microsoft Dynamics Practice Microsoft Technology Solutions.NET Framework, SharePoint, SQL Server, MSBI, BizTalk IT Infrastructure with Cloud Data Management Solutions Open Source Technology Oracle Platform Technology Solutions More ERPs, CRMs Quality Assurance Internet of Things Social Media Integration Big Data Technical Expertise Functional Skills Business Analysis Project Management Technical Writing IT Infrastructure with Cloud Industry Vertical SMEs

6. Our Core Values With these values reinforced, we are a High-performance IT Service Organization Highlight Client Focus Technology & Innovation Agility Efficiency Professionalism Responsiveness Quick TAT Quality Trust Integrity Competency Flexibility Scalability Time Consciousness Top-Notch Problem Solving Commitment Cost Consciousness LeadershipResponsibility Hi-Availability Excellence Team-Work Collaboration Continuous Learning Leanness Communication

7. Our Lines of Business Enterprise Solutions Business Software Application Development Data Management Quality Assurance IT Infrastructure • DBA Services • ERP & CRM Implementations, Upgrades, Customizations, & Integration • New Application Development, Enhancements, Modernization, Platform Porting, & Integration • Hardware, OS, Network, Storage, Firewalls • Functional and Non-functional Testing • Data Warehousing/BI Microsoft Platform Solutions • Master Data Mgmt • Digital Infrastructure • Manual Testing • SQL Server • SSIS, SSRS, SSAS • PowerBI • Microsoft Dynamics Suite (AX, NAV, GP, CRM) • Microsoft (SharePoint, Core .NET, BizTalk) • Test Automations • Cloud & Virtualization Solutions Oracle P Platform Solutions • Provisioning & Configuration Management • Oracle Database • Oracle BI(ODI, OBIEE, OBIA, Hyperion) • Oracle E-Business Suite • Oracle(Fusion Middleware, Web Center) • DevOps • Cloud Testing • Data Center Management • Mobile Testing • Digital Solutions (Web Application, Mobile Application, Internet of Things) • Salesforce • Security Assurance • IT Infrastructure Compliance • Open Source (Frameworks, Languages, CMS, DMS, Web Servers, & BI) Managed Services

8. Our People KARYA Technologies Group Chairman / Group CEO (USA)/CFO CEO India / VP Global Services Marketing (CMO) Chief Architect (CTO) Global Delivery Head HR, Admin, Finance (GM) Microsoft Practice Oracle Practice Data Solutions Delivery Management Group Digital Solutions 225 88 210 91 189 Delivery Management Resource Pool Data Solutions Resource Pool Microsoft Resource Pool Oracle Resource Pool Digital Solution Resource Pool Dynamics DB Administrators Database 41 12 UI/UX Designers 13 Delivery Managers 10 Web Application Developers Data Architects/ Modelers 03 AX 63 EBS 47 Datawarehouse Architects 03 Java 19 NAV 20 Delivery Coordinators 23 Fusion Middleware 32 .NET 16 ETL Architects 04 GP 15 PL/SQL 30 MDM Architects 02 Mobile Application Developers CRM 15 Business Analysts 31 Integration Architects 03 OBIEE 21 iOS 23 Data Governance Architect 01 Industry Vertical SMEs 18 Core Java 36 Android 31 SharePoint 23 Informatica Specialists 21 Hyperion/Essbase 18 Windows 19 SQL Server & MSBI 30 Talend Specialists 10 Technical Writers 09 Hybrid 50 Tableau Specialists 21 Core .NET Developers 40 Qlik Specialists 08 BizTalk 04 IoT Application Developers 18 IT Infrastructure Including Cloud Salesforce.com 12 30 Quality Assurance 62 DevOps 11

9. Our Global Footprints 143 Clients spread across 18 Countries serving over 10 Industry Verticals Highlight KARYA’s Headquarters Global Delivery Center (GDC) Global Clients

10. Some of our Esteemed Clients Our Clients rate us High on our Problem Solving Skills and Professionalism. Over 99% of our Clients come back for repeat business Highlight

11. Our Technology Partners Right Partnerships with Technology Leaders to Combine Expertise and Provide Complete Solution for our Clients Highlight

12. Agenda About us What we do ? How we do it ? How we do it differently ?

13. Data Management Solutions Practice Advanced Services • Cloud • Mobility • Corporate Performance Management Data Governance • Big Data • Cloud • Mobility • Corporate Performance Management Data Governance • Big Data Data Warehouse Business Intelligence Advisory Solution Delivery 24x7 Production Support Core Services Integration Master Data Management Foundation Services IT Infrastructure Database Architecture & Administration Data Quality Meta Data Documentation

14. InformaticaOur Service Offerings Advisory Solution Delivery 24×7 Production Support PowerCenter • Healthcheck Assessments & Recommendations • IT Infrastructure • Tools & Technologies • ETL Application • Architecture, Design & Performance • MDM • Data Quality • Data Governance • Architecture, Planning & Roadmap • IT Infrastructure Plan • Integration • Data, Application & Cloud Integration • Architecture Design • Implementation Plan • MDM, Data Quality & Governance Project Delivery & Management Install, Upgrade, Configure, Setup • PowerCenter, Connectors, Meta Data Manager, IDQ and MDM Servers Development • ETL Design & Development • Integration Hubs • MDM Hubs • Data Quality • Cloud • Job Orchestrations ETL Test Management • Server Monitoring • Application Monitoring • Trouble Shooting & Failure Recovery • ETL Performance Tuning • Upgrades & Patch • Application Support PowerExchange Data Quality • Master Data Management BigData Management Edition Meta Data Manager Options • Ad-hoc support • Managed Services

15. 24×7×365 Production Support Administration Support ETL Application Support • Scope • Informatica Server & ETL Application • Database (Oracle, SQL Server…) • Hardware Server & OS • Network • Environment Monitoring • Source Target Connectivity Issues • Troubleshooting & Failure Recovery • Job Reruns • Performance Tuning • Security - Admin & Developer • Reorgs, Backup & Restore • Proactive Maintenance • Patches, Hotfixes • Health Check & Diagnostics • Non Production Env. Mgmt • Informatica Liaising • Deployment • Scheduling Workflows • Analyze Job Failures • Break Fixes • Performance Tuning • Identify & Create CRs • Objective • Stabilization • Proactive & Reactive Maintenance • BAU Support Multi-Channel Multi-Level 24×7×365

16. IBM Cognos - Our Service Offerings Advisory Solution Delivery 24×7 Production Support Healthcheck Assessments & Recommendations • IT Infrastructure • BI Tools & Technologies • BI Application • Architecture, Design & Performance • Current state BI maturity and requirement Architecture, Planning & Roadmap • IT Infrastructure Plan • Data Integration and BI • Data modelling • Architecture Design • Implementation Plan • Governance and Metadata management • KPI’s and Metrics • Self service and centralized BI provisioning (BICC) Project Delivery & Management Install, Upgrade, Configure, Setup • Cognos dispatchers and gateways, Framework Manager, Cognos configuration, user namespace, load balancing and optimization Development • Framework Manager Model, Relational and Multi-dimensional • Reports and Cubes • Dashboards and Visualizations • Alerts and notifications • KPI’s, Balanced Scorecards Cognos Connection and Administration • Cognos Server and Job Monitoring • Trouble Shooting & Failure Recovery • Report and Model Performance Tuning • Upgrades & Patch • Consulting & Training • Application Support Cognos Budgeting and Forecasting Cognos Framework Manager Cognos OLAP Cubes Cognos Reporting Studios Cognos Balanced Scorecards & Analysis Options • Ad-hoc support • Managed Services Cognos Alerts and Notifications Cognos Dashboarding and Visualization

17. Cognos Connection Portal Data Solution Using IBM Cognos Data Lineage Source Systems Framework Manager Meta Data Layer Cognos Security Layer Query Studio Star Schema IT Provisioned BI Content Report Studio Analysis Studio Cloud ERP CRM E-Commerce Self Service BI Content Cognos Work Space SSAS Cube Data Cognos Cube Data Essbase Cube Data Event Studio Data Governance

18. Qlik- Our Service Offerings Advisory Solution Delivery 24×7 Production Support Healthcheck Assessments & Recommendations • IT Infrastructure • BI Tools & Technologies • BI Application • Architecture, Design & Performance • Current state BI maturity and requirement Architecture, Planning & Roadmap • IT Infrastructure Plan • Data Integration and BI • Data modelling • Architecture Design • Implementation Plan • Governance and Metadata management • KPI’s and Metrics • Self service and centralized BI provisioning (BICC) Project Delivery & Management Install, Upgrade, Configure, Setup • Qlikview Desktop and servers, Publisher, Security configuration, load balancing and optimization Development • Qlikview Data Models • Data Load Scripts • Dashboards and Visualizations • QVD Reload schedules and QVW distribution • Publishing and Collaboration • KPI’s, Balanced Scorecards Qlikview Server • Qlikview Server and Job Monitoring • Trouble Shooting & Failure Recovery • QVW and Model Performance Tuning • Upgrades & Patch • Consulting & Training • Application Support Qlikview Governance Dashboard Qlikview Desktop Qlikview Publisher Qlik Sense Options • Ad-hoc support • Managed Services Qlik NPrinting Qlikview SDK and APIs Qlik Sense Cloud

19. Data Solution Using Qlik Architecture Frontend Layer Reload Engine Backend Layer Management Service

20. Tableau - Our Service Offerings Advisory Solution Delivery 24×7 Production Support Healthcheck Assessments & Recommendations • IT Infrastructure • BI Tools & Technologies • BI Application • Architecture, Design & Performance • Current state BI maturity and requirement Architecture, Planning & Roadmap • IT Infrastructure Plan • Data Integration and BI • Data modelling • Architecture Design • Implementation Plan • Governance and Metadata management • KPI’s and Metrics • Self service and centralized BI provisioning (BICC) Project Delivery & Management Install, Upgrade, Configure, Setup • Tableau Desktop and servers, Online, Security configuration, Development • Data Marts and Data Warehouses • Tableau Curated Data Sources and Models • Tableau Workbooks, Views, Dashboards and Stories • Tableau Analytics for Mobile and Tablets • Tableau Extract schedules • KPI’s, Balanced Scorecards Tableau Server • Tableau Server and Job Monitoring • Trouble Shooting & Failure Recovery • Tableau Workbook Performance Tuning • Upgrades & Patch • Consulting & Training • Application Support Tableau Desktop Tableau Online Tableau Mobile Options • Ad-hoc support • Managed Services Tableau Curated Data Sources Tableau Self Service Analytics Tableau Dashboards and Stories

21. Our Data Warehousing & BI Solutions forMicrosoft Platform Objectives Features • Operational Efficiency • Sales & Marketing Effectiveness • Corporate Performance Analytics • Web Analytics • End-to-end – Data Architecture, Integration & Analytics • Self-Service & Visual BI • Mobile Enablement & Cloud Orchestrations Data Sources Integration Batch (ETL) Real-time (EAI) Data Warehouse Reporting & Analytics Reports, KPI Dashboards and Score Cards Dashboards EPM Data Warehouse ODS BI Portals ESB DQS Flat Files Guiding Principles: Sound Architecture & Design; Advanced Technologies; Performance; Meta Data; Data Quality; Data Governance; Methodology & Documentation

22. Our EDW & BI Solutions for Oracle Platform Objectives Features • Operational Efficiency • Sales & Marketing Effectiveness • Corporate Performance Analytics • Web Analytics • End-to-end – Data Architecture, Integration & Analytics • Self-Service & Visual BI • Mobile Enablement & Cloud Orchestrations Data Sources Integration Batch (ETL) Real-time (EAI) Data Warehouse Reporting & Analytics Dashboards, Integration - Portals & MS Office Oracle BI Dashboards BI Delivers BI Answers Portal Integration Third Party Integration Tools SQR Third Party Analytic Tools MS Office Integration Flat Files DATA QUALITY Guiding Principles: Sound Architecture & Design; Advanced Technologies; Performance; Meta Data; Data Quality; Data Governance; Best Practices & Documentation Flat Files

23. Our Data Solutions Informatica Platform Data Source Informatica IntegrationPlatform Data Target Data On-Premise & Data On-Cloud Data On-Premise & Data On-Cloud Power Exchange ERP/CRM Systems ERP/CRM Systems Informatica Data Quality Flat Files Flat Files

24. Our Data Solutions Talend Platform Data Sources Integration Batch (ETL) Real-time (EAI) Data Warehouse Reporting & Analytics Reports, KPI Dashboards & Score Cards Talend Open Studio Data On-Premise & Data On-Cloud Data Integration Application Integration with ESB Dashboards Data Quality Talend Master Data Management Big Data Integration OLAP Cube Power Pivot Portals Flat Files

25. Our Talend Center of Excellence KARYA Technologies is Partnered with Talend Since 2012 • Thorough knowledge and experience on Talend’s Suite • Data Integration • Application Integration • MDM • Cloud Integration • Big Data Integration • Broad service offerings • Design & Solution Orchestration • Installation and Configuration • Core Development • 24×7×365 Operations, Maintenance & Production Support • Consulting & Training

26. Highlights of our Data Management Solutions Practice Advanced Database Concepts For DW/ BI BI on Cloud • IT Infrastructure Know-How - Hardware, OS, Network, Database & Cloud • Experience with Source Systems – ERP, CRM, Web and Legacy • Data Architecture & Modeling competency • Advanced Integration Expertise - Batch (ETL) & Real-Time (EAI) • Business Intelligence/Analytics Specific Competency • Visualization & Self-Service • Corporate Performance • Statistical Analysis (R, SPSS, SAS) • Web & Mobile BI Portals • Performance Oriented Solutions – DB, ETL, Reports & Analytics • 3rd Party Tools Proficiency – ETL, BI, EAI, DQ, MDM • Methodology, Best Practices • Data Quality, Metadata Management, MDM, Data Governance • Documentation - Run book & Instruction Manuals

27. 24×7×365 Production Support Process * KDMS is KARYA’s Delivery Management Portal, a SharePoint based Web Application hosted on Azure

28. Advisory Services Our Approach Our Current Engagements Methodology • Strategy, Blue Prints • Business Fit Analysis • Technology Decisions • Infrastructure and Capacity • Technology and Tools Evaluation • Cloud Considerations • Implementation Plan Documentation Detail Orientation Justification

29. ADVISORY Training Services We provide Custom Training for various Functional and Technical topics to enhance your user productivity Highlight • Training Need Analysis • Curriculum Structuring • Content Sourcing & Development • Training Delivery • Assessments Types of Trainings Key Benefits • Product Functionality Focused Training • Role-based Training • Train the Trainer • End User Training – Business and Technology • On-Job Training • Greatly Enhances Productivity • Real-time Hands-on • Certified/Experienced Trainers

30. Our Solutions for Industry Verticals We Develop, Implement and Integrate IT Systems to enhance productivity & meet your last mile functionalities Highlight Industries We Serve Vertical Solutions to support your • Core Operations • Sales & Marketing • Collaboration • Business Intelligence • Compliance

31. Our Solutions for Industry Verticals We offer Industry Solutions at Micro-Vertical levels to meet your last mile functionalities Highlight Mining Agriculture Food & Forestry Supply Chain Management • Metal Mining • Oil & Gas • Dairy Products • Food & Beverage • Poultry • Wood Processing Ship Building • Logistics/Distribution/ Transportation • Retail • Trading / Export/Import • Trading Apparel • Warehouse and Inventory Management • Whole Sale Services • Automotive • Carpentry • Education • Engineering- Construction/ Electrical/Electronics • Equipment Rental • Financial Services • Hotel/ Hospitality • Information Technology • Management Consultancy • Packaging • Professional Services • Thermal Solutions • Travel Health Care • Hospital • Pharmaceuticals Manufacturing • Discrete Automotive • Discrete Medical devices • Process Building Materials • Process Cement • Process Chemicals • Process Metal Finishing • Process Paper • Process Pharmaceuticals • Process Plastics Utilities • Natural gas • Electricity • Telephone • Water

32. Agenda About us What we do ? How we do it ? How we do it differently ?

33. Global Delivery Model Our Global Delivery Model is a Judicious Combination of People, Processes & Tools Highlight How we do it ? Types of Engagement Overall Engagement Process Documents Executed Knowledge Transfer Delivery Mechanism with Tool Resource Requests Project Requests Collaboration – Mode, Timings Modes of Engagement People & Logistics Pricing Our IT Security & Compliance Standards

34. Types of Engagement Types We Undertake Projects We Support you for the Hours Purchased We Offer Fully Dedicated Resources We help Procure Licenses You request certain skillset(s). We Fulfil, & you manage those Remote Resources as your team We help you purchase Microsoft, Oracle and other third-party licenses, Cloud and other Hosting spaces You Purchase certain Monthly hours, We agree scope and serve you for the hours You can assign us end-to-end projects • Advisory • Application Design & Development • Infrastructure Implementations, • Quality Assurance • System Monitoring Break fixes & other Production Support Activities • Application Development • Sys Administrators, DBAs, ETL Admins & BI Server Admins • Architects & Developers – Database, ETL, & Reporting • Business Analysts • QA/QC Resources • Oracle, Microsoft, Talend, Solver, Tableau • Azure, AWS, & Rackspace Opted During Project Requests Resource Requests License Requests Support Requests (Mostly) Project Requests(Occasionally)

35. Overall Engagement Process Our Engagement model is a Judicious combination of People, Processes & Tools Highlight • Resource Scalability • Faster Resolution • All Technical, Functional, Administration Experts under one roof One-time Tasks Recurring Tasks Document Execution & Engagement Kick-off Sign MSA, SOW, SLA A Formal kick off meetingDesignate KARYA/Client POCs Engage, Execute & DeliverAnalyze, Design, Develop, Deploy, Test, Maintain Establish Client Connectivity VPN & Preferred Access Tools Setup Client in KDMS* CollaborateContinuous Meetings, Reporting and KDMS Knowledge TransferOn all aspects to our senior Functional & Technical Consultants * KDMS is KARYA’s Delivery Management System, a SharePoint based Web Portal hosted on Azure

36. Documents Executed We follow Lean Documentation with clear SLAs Highlight Non-Disclosure Agreement (NDA) Master Service Agreement (MSA) Mutual Signing of NDA & MSA with a Default SLA. Default SLA Mutual signing of the first SOW along with SLA and Engagement Kick-Off Statement of Work(SOW) Mutual signing of additional SOWs for subsequent projects during the course of time Service Level Agreement (SLA)

37. Knowledge Transfer While we bring to the table Broad Competencies, understanding your Uniqueness is the Key to our Successful Service. We seek & share Knowledge Highlight From Client to KARYA Approach From KARYA to Client ` Objective Inventory the Client’s Enterprise System Project Requests • Understand • As-Is Scenario • Current Pain Points • Document • To Fill Gaps • To Educate KARYA Support Teams • Design Documents – Business & Technical • User Adoption Training & Documentation • Best Practices Documents Identify Systems Relevant to KARYA’s Scope Gain Access to the Relevant Systems ` Scope • Depends on Scope of SOW • Comprehensive or Targeted • Core Application • Add-ons or Legacy Systems (if any) 360o Technical Analysis Support Request 360o Business Analysis • Requests Knowledge Base – Issues & Resolutions • Operational Statistics • User Instructions ` Method • Use Senior Consultants and Developers • Run Scripts, Inspect Logs • Review • Processes • Documentations • Code Base • Conduct Client Interviews Document Findings and Review with Client Socialize within our Delivery/Support Team

38. KARYA Delivery Management Portal KDMS is the system that connects us with our Global Clients Highlight ` ` Request Management • What is a Request? – One of the Four from the Client • Project Requests (PR) – Closed Ended Tasks • Advisory – Evaluation, Recommendations, Strategy, Architecture, Blueprints, Roadmaps, Tools Assessments & Selections – DB, ETL, Analytics, EAI, ESB, MDM, Continuous Improvement • Analysis & Design – ETL, KPI, Dashboard, Web Service, Data Mapping • Development – DB, Data Modeling, ETL, Web Service, Reports, Dashboards, Cubes, Portals, MDM…. • Functional Tasks – Requirement Gathering & Analysis, Documentation, Training, UAT • Support Requests (SR) - 24×7×365 Operations, Maintenance and Prod Support • Infrastructure and Admin Tasks • O/S, Database, Servers – ESB, ETL, Reporting, Analysis…. • Security and Access related • Resource Requests (RR) • Sys Administrators, DBAs, ETL Admins & BI Server Admins • Architects & Developers – Database, ETL, & Report • Business Analysts • QA/QC Resources

39. KARYA Delivery Management Portal KDMS is the system that connects us with our Global Clients Highlight ` ` Advantages of using KDMS Request Pipeline • Strongly SLA driven • Alerts and Workflows at right stages • Works well for Project & Support Requests • Handles Traditional & Agile Methodologies • Complete Visibility • Cloud-hosted and Web-based Solution • Accessible Anytime Anywhere • Real-time status updates on Requests • Placeholder for relevant SDLC Documents • Knowledge base that stores/grows – Issues & Solutions New Pipeline Request created, categorized, estimated & client approved Execution Pipeline Request gets worked on Client UAT Pipeline Request undergoes Client UAT Billing Pipeline Request gets Invoiced Request History Request gets Archived

40. Project Requests – Engagement Model • Sys Administrators, DBAs, ETL Admins & BI Server Admins , Architects & Developers – Database, ETL, & Reporting, Business Analysts, QA/QC Resources Assigns the Tasks to the Right Resource Mix from KARYA Resource Pool. Specifies Requirements KARYA Project Manager KARYA Resource Pool The assignees get the tasks Accomplished Delivery and Reporting Client New Projects & New Request Creations, Resource Assignments, Status Updates, Reports & Analytics, Document Uploads New Requests Creation, Status Enquiry, Workflow Approvals, Reports & Analytics, and Documents Upload Time Logging, Request Status Updates, Document Uploads Timesheets & Invoicing

41. Resource Requests – Engagement Model Rejects Resource(s) Client KAMAnalyses Requirements ClientInterviews Resource(s) KARYA Resource(s) On-boards Client Specifies Resource(s) Requirements KAM Suggests Resource(s) Administration KARYA Account Management (KAM) Delivery Process Accepts Resource(s) Extension / Completion of Engagements Billing KAM Monitors Engagement KARYA Resource(s) Engage with Client Fulfill Tasks & Provides Status Client Assigns Projects / Tasks to KARYA Resources Administration KARYA Resources

42. Collaboration – Multi - Modal Client System Access/Connectivity Delivery Management Telephone E-mail • Video Conference • Scheduled • Adhoc Chat Remote desktop software Weekly Status Reporting

43. Modes of Engagement – People & Logistics ` • Resource Location • Mode of Engagement • Use Cases • Client Site • KARYA’s Site • Modes Mode 1 Fully Remote (to the Client) • 24×7×365 Operations, Maintenance & Production Support • DevelopmentProjects • Infrastructure Services • None • Project Manager (POC) • Resource Pool: • Sys Administrators, DBAs, ETL Admins & BI Server Admins • Architects & Developers – Database, ETL, & Reporting • Business Analysts • QA/QC Resources • ComprehensiveProjects • Training • Project Manager (POC) • DW/BI Architects* • Industry Vertical SMEs* • Project Manager (POC) • Resource Pool: • Sys Administrators, DBAs, ETL Admins & BI Server Admins • Architects & Developers – Database, ETL, & Reporting • Business Analysts • QA/QC Resources Mode 2 Hybrid * Need based Travel

44. IT Security & Compliances Stringent IT Security Policies to Secure Clients’ Information & IT Assets • Well Defined Security Policies & Standards • Perpetual Employee Training • Periodic Review • Physical & Environmental Security • Secure Facility Inside & Out • User Access Control • Secured Communications & Operations • Authorized/Secured Information Exchange • Secured Websites • Secure Media Handling • Tele-Commuting & Mobile Computing • Information Backup • BCP & DR Sites • Network Security • Network Access Control • Security of Network Services • Monitoring & Control • Fault Logging & Reporting • System Audits IT Compliances we are aligned with ISO, PCI DSS, SOC 2, Safe Harbor, SOX Industry Vertical Compliance we Service HIPAA, HL7 , FDA, CAPA, MSDS, USDA, CPSC, CPSIA

45. Agenda About us What we do ? How we do it ? How we do it differently ?

46. How we Address Offshore Challenges ? Quality & Timeliness of Deliverables • Best Practices during the Engagement • Quality Deliverables with No/Minimal Rework • Training/Awareness to Analysts & Developers • Follow the Right Process and Check-lists • Code Reviews and Peer Reviews for all Deliverables • Additional Layer of Testing Accountability Aspects • SPOCs with good Technical & Functional Skills • Separate SPOC for every Client • SPOCs fully responsible for Deliverables Collaboration Hours & High Availability • Direct collaborate for at least 4 Hours with KARYA Team • Can extend Collaboration beyond 4 Hours • 24x7x365 Production Support Model • High Availability Communication Levels • Delivery Team with Good Spoken & Written English • Regular Communication Workshops for Delivery Team Functional Specialists • ERP/CRM Product Specialists, Business Analysts • Industry Vertical SMEs

47. KARYA Value Proposition Competency Comprehensiveness Proven Delivery Model The KARYA Value Skills & Experience Complex Problem Solving Depth Breadth Client Focused SLA Compliant Quality Time & Cost • Solution Architects • Administrators • Developers • System Integrators • Business Analysts • Project Managers • SMEs • Quality Assurance • Technical Writers • Advisory, Delivery & 24x7 Support • Core Data Management Services, Foundation Services, & Advanced Services • Support Capabilities for Core Product, Third-Party Add-ons and Legacy Systems. • Support for Emerging Technologies such as Cloud, Mobility, & Big Data • Agile • Responsive • Professional • Highly Available • Transparent • Communicative • SLA Centric • High Quality Deliverables made possible by thorough Analysis, Design, Execution and Testing. • Reduced Time to Deliver due to Agile Processes & Project Control. • Reduced Cost to Deliverdue to our Affordable Pricing Model.