Patient Safety & Clinical Pharmacy Services Collaborative (PSPC)

1. Patient Safety & Clinical Pharmacy Services Collaborative (PSPC) Presenter: Zandra M. Glenn, Pharm.D. HRSA-Pharmacy Services Support Center

2. Purposes of Session Review Plans for National, Bold HRSA Collaborative JOIN US IN EXCITING WORK!!!

3. The Health Resources and Services Administration (HRSA) Part of the U. S. Department of Health and Human Services Improve access to health care services for the uninsured, isolated, or medically vulnerable.

4. Office of Pharmacy Affairs Function to: • Maximize the value of participation in 340B • Be a Federal resource for pharmacy practice • Develop innovative pharmacy services

5. Call To Action: Institute of Medicine on Patient Safety • Medication Errors are Most Common • Injure 1.5 Million People Annually • Cost Billions Annually

6. Call To Action: Institute of Medicine on Patient Safety “…for every dollar spent on ambulatory medications, another dollar is spent to treat new health problems caused by the medication.”

7. HRSA & Administrator Duke’s Vision • HRSA programs become the best and safest delivery system in the United States • HRSA program grantees and their safety net partners lead in creating a culture of clinical effectiveness and patient safety for the nation

8. HRSA’s Commitment The Patient Safety & Clinical Pharmacy Services Collaborative

9. HRSA’s Quality Agenda Clinical Effectiveness Optimal Health Outcomes No Adverse Events Patient Safety

10. Integrated Patient Care Services Pharmacy touches all services in the continuum of care. A marker of quality

11. Integrated Patient Care Services Patient Safety Pharmacy Collaborative Patient Safety Clinical Pharmacy Services QUALITY Health Outcomes

12. Patient Safety Pharmacy Collaborative Patient Optimum Health Outcomes Integrated Patient Care Clinical Pharmacy Services No Adverse Events

13. PSPC Performance Goals • More High Quality, Cost-Effective Clinical Pharmacy Services • Enhanced Patient Safety • Effective Health Outcomes

14. PSPC Game Plan • Enroll national partners • Create knowledge package • Align with existing standards of safety and health outcomes • Use “collaborative action learning model”

15. Who will join? Community teams of providers will be invited to join the PSPC. The team can be from: • multiple organizations. • service groups within an organization.

16. What will teams Commit To? A functional integrated delivery system across providers that will demonstrate safe patient care, and high patient health outcomes to a specific patient population High performing, integrated clinical pharmacy services that will delivery safe pharmacy services throughout the continuum of patient care.

17. Enroll Teams Learning Session #1 Action Period Learning Session #2 Action Period Learning Session #3 Our Collaborative Process Select Topics Study High Performers Create Change Package IdentifyFaculty

18. Milestones • 30 Site Visits by March = Leading Practices • Expert Panel in April = Change Package + Faculty • Participation Packages released May 2008 • First Learning Session in August, 2008 • Fourth and Final Learning Session in December, 2009

19. We Know High Performing Organizations • Kaiser Permanente in CO • Baylor & Parkland in Dallas • VA System • El Rio Health Center in Tucson • Westside Health Center in Minneapolis • John Albrecht Medical Center in Pontiac, IL • Harris County Hospital District, Houston, TX • Paynesville Area Health Care System, MN • Missouri Medicaid • USC & AssociatedHealth Centers, CA • DFD Russell Medical Center, ME • …more

20. Join Us InThis Exciting Work! www.hrsa.gov/patientsafety patientsafety@hrsa.gov IHI Breakthrough Series White Paper: http://www.ihi.org/IHI/Results/WhitePapers/ TheBreakthroughSeriesIHIsCollaborative ModelforAchieving+BreakthroughImprovement.htm