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Higher Ed Technology Trends Study 2004: A Comprehensive Analysis

Explore the transformative impact of IT in higher education based on the Syllabus2004 study. Covering areas like CMS, network security, portals, mobile tech, ERP, ePortfolios, budgeting, and interactive content.

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Higher Ed Technology Trends Study 2004: A Comprehensive Analysis

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  1. Where do we come from? What are we? Where are we going?

  2. IT in Higher Ed…NOW • Syllabus2004 higher ed technology study • 52 colleges & universities • Nationwide; all sectors • Spring/summer 2004 • Campus Computing Survey • 516 colleges & universities • Nationwide; all sectors • Summer/fall 2004

  3. 1. Course Management Systems / Open Source 2. Network security / privacy 3. Portal Technologies / eServices 4. Mobile / Wireless / Broadband 5. Budgeting / Infrastructure Replacement 6. ePortfolios / Assessment 7. Enterprise Resource Planning (ERP) 8. Cost of Content / Publishing Syllabus2004 Study

  4. 8. Cost of Content / Publishing • Digital content from commercial vendors – they’re selling; we’re not buying • Homegrown content – faculty produced; MERLOT; MIT OpenCourseWare • Few supports • Even fewer standards

  5. 7. Enterprise Resource Planning (ERP) • Banner, PeopleSoft, Datatel • Ease of use and ease of integration are major concerns • Need for buy-in “from the top” • One area that has seen some increased funding (CCS) • Getting ready for upgrades/replacements (CCS)

  6. 6. ePortfolios / Student Assessment • Still in “early adopter” phase • Concerns about protecting information & maintaining over time • ½ using commercial systems; ½ using OSPI • “Open Source will play an increasingly important role…” (51.9% CCS) • 5-10 years for global faculty adoption; 30 years to replace current grading/credit systems

  7. 5. Budgeting / Infrastructure Replacement • IT budgets saw slight improvements in past year (also supported in CCS) • Most bumps are for security, portals & eServices, CMS systems, ERP, mobile/wireless • Schools with older, more stable systems looking at major upgrades/replacements…Banner 7?

  8. 4. Mobile / Wireless / Broadband Technologies • Majority of institutions either have, or have plans for, wireless networks (55.5% planning according to CCS) • Bandwidth not a major concern • P2P still an issue; schools range from policing to educating • Still uncertain about future for tablets & handheld computers

  9. 3. Portal Technologies / eServices • Single sign-on & integration remain top concerns • Not a lot of knowledge about ROI • eCommerce & eProcurement very popular • 37.1% report working campus portal – up from 28.4% in 2003 (CCS) • Portals & eCommerce get low marks in infrastructure service (CCS)

  10. 2. Network Security / Privacy • Working at balance between openness and security • Human error as problematic as hackers • Security becoming a full-time job • Compliance a key issue • FERPA, Patriot Act not key (SEVIS?) • Importance of security differs by sector (CCS)

  11. 1. Course Management Systems / Open Source • 93% buy commercial CMS; 30% of faculty use them • WebCT & Blackboard get low marks on price, service, ease-of-use • Everyone looking to Sakai / OKI, but… • How many will really be able to implement?

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