Marketing Is All Around Us What You’ll Learn . . .

1. Marketing Is All Around UsWhat You’ll Learn . . . The Functions of Marketing Understand the Marketing Concept Marketing Utilities Define a Target Market Understand how Markets are Segmented

2. Standard 1 Day 1 Students will learn: The meaning of marketing The functions of marketing Marketing's importance in a global economy The Marketing Concept

3. What Is Marketing? • Defined: The process of developing, promoting, and distributing products to satisfy customers’ needs and wants. Development + Promotion + Distribution = Happy Customer

4. Products – goods and services that have monetary value • Goods – things you can touch or hold • Services – you can’t physically touch – tasks performed for a customer

5. Functions of Marketing • Activities that work together to get goods and services from producers to consumers • Distribution • Financing • Marketing Information Management • Pricing • Product Service Management • Promotion • Selling • Each is essential

6. Distribution • Deciding where and to whom products need to be sold to reach the final users.

7. Financing • Getting the money necessary to operate a business

8. Marketing Information Management • Getting information to make sound business decisions. Usually obtained through marketing research

9. For example, after a stay at a luxury hotel, you fill out a form rating the service and accommodations.

10. Pricing • How much to charge to maximize profits

11. Product Service Management Obtaining, developing, maintaining, and improving a product or a product mix in response to market opportunities.

12. Promotion • Communicating with potential customers to inform, persuade, or remind them about a business’s products

13. Selling • Planned, personalized communication that influences purchasing decisions

14. The Global Economy • Marketers are found at every level of business. • Nearly all business decisions have a Marketing element. • Marketing changes the: • Number, (increased variety) • Quality, (better quality because of competition) • and Price (lower price because of competition) of products that you can buy.

15. The Marketing Concept • Businesses must satisfy customers’ needs and wants in order to make a profit.

16. When Henry Ford first created the Model T, he was the only one mass producing cars. He didn’t have to think about “The Marketing Concept.” But, as more and more producers started making cars, they had to think about what customers need and want in order to stay in business. Click on the Model T Ford to see Henry Ford’s thoughts about car color in the early 1900’s.

17. Imagine if, in today’s world, you could only buy black. Many customers would not be very happy!

18. Today’s buyer wants a choice!

19. The Marketing Concept • If automobile manufactures do not give their consumers a choice (what they want), they will not stay in business. • That concept is true for all businesses. • Companies sell what Customers want.

20. Standard 1 Day 2 Students will understand: The Economic Benefits of Marketing. The meaning of economic utility. The five economic utilities and how to distinguish the four that are related to marketing.

21. Economic Benefits of Marketing • Marketing bridges the gap between you and the maker or seller of an item MARKETING

22. Economic Benefits of Marketing New and Improved Products --businesses look for opportunities to please the customer

23. Economic Benefits of Marketing Lower Prices – marketing activities add value and increase demand. When demand is high, manufacturers can produce at a lower price. They can sell at a lower price but increase the quantity sold. Thus, profits are higher even though prices are low.

24. Economic Benefits of Marketing • It adds VALUE

25. Added Value = Utility There are five types of Utility: • Form • Place • Time • Possession • Information Attributes of a product or service that make it capable of satisfying consumers’ wants and needs.

26. Form Utility Changing raw materials into goods– making and producing things. • Sand into glass • Wood into paper • Silk into fabric

27. Place Utility • Having a product where customers can buy it. • It Includes: • Location – may be through a catalog or at a retailer (actual store) – or, Internet. • Transporting the product to the location.

28. Time Utility • Having a product available at a certain time of year or a convenient time of day. • Planning and ordering • Time of day and week • Time of year: holidays and seasons

29. Possession Utility • The exchange of a product for some monetary value.

30. Payment may be made by: • Cash • Personal checks • Credit cards • Installments (layaway)

31. Information Utility Involves communication with the consumer. • Ads • Packaging • Signs • Displays • Owner’s Manuals

32. Which types of utility are related to marketing? Form utility is a function of production, NOT marketing

33. These utilities ARE directly related to marketing: • Place • Time • Possession • Information

34. Standard 1 Day 3 Students will be able to: Define a market Describe target marketing Differentiate between customers and consumers Use the four P’s of the marketing mix

35. Market • Market – all potential customers who have the ability and willingness to buy

36. Target Marketing • Focusing all Marketing efforts on a very specific group of people who you want to reach.

37. Customers – people who buy the product • Consumers – people who actually use the product Is mom the customer or the consumer? What about the kids?

38. Marketing Mix • Basic marketing strategies – the four P’s • Product • Place • Price • Promotion

39. Product Strategies • What product to make • How to package it • What brand name to use • What image to project

40. Place Strategies • How and where a product will be distributed.

41. Price Strategies • Reflect what customers are willing and able to pay.

42. Promotion Strategies • How potential customers will be told about the new product • What the message will be • When and where it will be delivered • What inducements are there to purchase it

43. The Marketing Mix • The elements are interconnected Product Place Price Promotion

44. The Marketing Mix – The 4 P’s • Contains countless alternatives. • Management must select a combination of marketing mix decisions that will satisfy target markets and achieve organizational goals. Product & Place & Price & Promotion = Goals =

45. Standard 1 Day 4 Students will: Understand the concept of market segmentation. Define the term market segmentation. Understand the four methods used to segment a market. Understand current demographic, psychographic, and geographic trends

46. Analyzing Markets • Market segmentation is a way of analyzing a market by specific characteristics as in order to define the target market.

47. Types of Segmentation: • Demographics • Psychographics • Geographics • Behavioral

48. Demographics • Demographics – statistics that describe a population in terms of personal characteristics. Demographics include: • Age • Baby Boom Generation • Generation X • Generation Y • Gender • Marital Status • Ethnic Background

49. U.S. Trend – The percentage of the Caucasian population is declining, while other ethnic populations increase.

50. Psychographics • Involves grouping people with similar lifestyles, as well as shared attitudes, values, and opinions. • Activities • Attitudes • Personality & Values