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admissions of a non-admitted Access Policy. Specialist Clinics Access Policy Implementation at Peter MacCallum Cancer Centre. Current state. Tumour stream-based referral management Paper-based referral triage and management (scanning subsequent to triage)
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admissions of a non-admitted Access Policy Specialist Clinics Access Policy Implementation at Peter MacCallum Cancer Centre
Current state • Tumour stream-based referral management • Paper-based referral triage and management (scanning subsequent to triage) • Centralised referral management department • V-Referral pilot program (three Cancer tumour streams) • Current state issues • Resource-intensive • Missing referrals • Triage delays • Multiple points of failure • Damage to referrals/legibility • Inconsistent practices between tumour streams • Manual data collection & reporting
Access Policy Implementation • Electronic system implementation • Evaluation of V-Referral pilot • Rollout to remaining ten tumour streams • Access Policy gap analysis • Training and education • Tracking of referral screening, triage, acknowledgement and prioritisation • Challenges • Clerical resources • Clinical staff utilisation • Limited reporting capacity • Key milestones • January 2014: V-Referral pilot evaluation • February 2014: Access Policy gap analysis • March 2014 onwards: Staged rollout to remaining tumour streams
Progress to date • Breast tumour stream: complete (24.3) • Head & Neck tumour stream: complete (31.3) • Lung tumour stream: complete (14.4) • Urology tumour stream: complete (6.5) • Upper/Lower GI tumour streams: complete (14.5) • Stereotactic stream: complete (15.5) • Gynaecology tumour stream: planned (2.6) • Haematology stream: planned (30.6) • Challenges • Training resource requirements • Staff leave impact • System requirements and enhancement requests • 2015 Access Policy alignment • Data extract development • Preliminary data shows key requirements met