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Principles of Law. Group 11 Maud Diederen Catalin Dragomir Pauline Even Eduardo Gavilanes-S. How are consumers protected when they buy online ?. Introduction. Risks when consumers buy online Scams Advices for a consumer before buy online Delivery Seller
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Principles of Law Group 11 Maud DiederenCatalin Dragomir Pauline Even Eduardo Gavilanes-S. How are consumers protected when they buy online?
Introduction • Risks when consumers buy online Scams • Advices for a consumer before buy online Delivery Seller Payment method Conditions …
France • Protect consumers PayPal Withdrawal Defective product • Obligations for sellers online Padlock symbol / « https » Legal mentions
The Netherlands • Protect consumers Articles 76-78 of the Personal Data Protection Act Check privacy policy, paying via a secure page, home shopping trade association Recognize trustworthy businesses • Preventing Informing consumers The Netherlands Consumer Authority
Romania • Protect consumers: ANPC (National Association for Consumer’s Protection) Withdrawal/cancelling the purchase Defective product (wrong order,…) • Obligations for the sites dealing with e-commerce Post on homepage a link/phone nr./contact address Terms and conditions, specification of the transactions
Ecuador • Protect consumers E-Commerce law Protection and Regulation • Preventing and punishment Prison sentence and fine Secret or encrypted passwords, magnetic cards,... • Tax adjustments Cost of over $400 15th June 2012
Conclusion • Prevent, punish Minimize fraud, securities or rights of a person, manipulating or modifying software,... • Awareness of consumer Check if trustworthy