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When a customer makes an order at your place the first thing they want to know if you’ve received a payment it. Don’t leave them in dark. An confirmation on their mobile number via SMS provides a peace of mind as well the order number or expected time for food delivery. For this service, you can integrate bulk SMS API in your software to send SMS instantly when you have received an order from a customer.
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Bulk SMS API How Restaurant Owners Can Make Their Customers Happy In Simple Ways Nowadays, SMS marketing is a revolution in the world of marketing especially for restaurants, bars, and nightclubs. In the past time, customer service means tasty food, fast service, nice interior and friendly staff but now it has been changed. Most of the restaurants offer free home delivery service, pleasant environment and complimentary food to keep their customers coming back. However, you need to stay in touch all the time. Here you can understand the use of bulk SMS to directly impress customers: 1.Order Confirmations When a customer makes an order at your place the first thing they want to know if you’ve received a payment it. Don’t leave them in dark. An confirmation on their mobile number via SMS provides a peace of mind as well the order number or expected time for food delivery. For this service, you can integrate bulk SMS API in your software to send SMS instantly when you have received an order from a customer.
2.Delivery Notifications We all know that the gap between the order and arrival take few minutes and it can seem endless when your stomach hungry for a yummy food from your favorite place. Being a restaurant manager an out of delivery notification will be sent once the food is on its way. This alert your customers when their food is at door-step. 3.Special Offers For loyal customers who have subscribed to receive messages from you, is the best way to engage them for long. Send them special offers like coupon codes, buy 1 get 1 free, ask them to take part in competitions and more. Researchers show that mobile offers are 10 times responsive than printed vouchers and coupons. In the era of mobile phones, customers can easily copy and paste the code on your online portal for food & beverage orders in just a click. 4.Customer Follow-up Improve your customer service as per your customer choice. Get feedback from them what they love and what not via text message? As emails are ignored and paper forms are more likely to be lost when submitted. Make it easy with a bulk SMS service and give a chance to customers to interact with you. To know more about us visit www.msgclub.net
Msgclub.net 204, Usha Nager, Above Bata Show Room, Ranjeet Hanuman Road, Indore (M.P.) India Pin : 452009.