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Dan Entwistle

Dan Entwistle. Leading Change. The other day I got out my can-opener and was opening a can of worms when I thought, “What am I doing?!” -Jack Handy, Deep Thoughts (SNL). Dan Entwistle. Leading Change. Sometimes I feel like the whole world is against me .

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Dan Entwistle

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  1. Dan Entwistle Leading Change

  2. The other day I got out my can-opener and was opening a can of worms when I thought, “What am I doing?!” -Jack Handy, Deep Thoughts (SNL)

  3. Dan Entwistle Leading Change

  4. Sometimes I feel like the whole world is against me. But deep down I know that’s not true. Some of the smaller countries are neutral. -Robert Orben

  5. Dan Entwistle Leading Change

  6. Some people cling desperately to the past, Snuggling ever deeper into their comfortable routines to avoid the chilling thought that they might have to change. -Price Prichett

  7. Dan Entwistle Leading Change

  8. The greatest danger in times of turbulence is not the turbulence; it is to act with yesterday’s logic. -Peter Drucker

  9. Dan Entwistle Leading Change

  10. If you want to make enemies, try to change something. -Woodrow Wilson

  11. Dan Entwistle Leading Change

  12. People don’t resist change. They resist being changed. - Peter Senge

  13. Dan Entwistle Leading Change

  14. The Rate of Change Is Staggering

  15. Three Modes of Change • IncrementalModest improvements, problem solving • RepetitiveCyclical innovations within a creative system • More Complexity Less • DynamicUncertain path, unclear results, collision of values, • higher than normal risk

  16. Stuck Churches: Which Kind Are You? • Institutionalized Church • Voluntary Association Church • Unintentional Church • Us Four and No More Church • We Can’t Compete Church • Decent and Orderly Church • Square Peg in a Round Hole Church • Time Warp Church • My Way or the Highway Church • Chaplaincy Church • The Company Church • Play it Safe Church • Everything for Everyone Church Adapted from Comeback Churches, Stetzerand Dodson

  17. When it Comes to Dynamic Change, What Accelerates or Decelerates Positive Change? Accelerators Decelerators

  18. When it Comes to Dynamic Change, What Accelerates or Decelerates Positive Change? Accelerators Decelerators

  19. What Got You Here Won’t Get You There

  20. Two Separate Ways of Doing Things • Mature System • Characteristics: • Reliable • Dependable • Expected • Predictable • Features: • Clear policies • Accountability • Consistent communication • Little unsettledness • Start-Up System • Characteristics: • Agile • Risky • Conflictual • Experimental • Features: • Informal processes • Voluntary participation • Unforeseen consequences • Emotionally engaging

  21. Two Separate Ways of Doing Things • Mature System • Characteristics: • Reliable • Dependable • Expected • Predictable • Features: • Clear policies • Accountability • Consistent communication • Little unsettledness • Start-Up System • Characteristics: • Agile • Risky • Conflictual • Experimental • Features: • Informal processes • Voluntary participation • Unforeseen consequences • Emotionally engaging

  22. Is it Possible for To Operate a Dual System? • Mature System • Characteristics: • Reliable • Dependable • Expected • Predictable • Features: • Clear policies • Accountability • Consistent communication • Little unsettledness • Start-Up System • Characteristics: • Agile • Risky • Conflictual • Experimental • Features: • Informal processes • Voluntary participation • Unforeseen consequences • Emotionally engaging

  23. Step 1: CreateUrgency Big Opportunity

  24. Emotional Engagement Too Hot 10 9 8 7 6 5 4 3 2 1 Emergency The Productive Zone Urgency Luke Warm Lethargy “Reason leads to conclusion. Emotion leads to action.” -William Magee Adapted from the Kansas Leadership Center

  25. Big Opportunity Create Urgency With A Aligned (identity, mission and values) Rational(why us, why now) Emotionally Compelling (sincere, optimistic, motivating) Memorable(short, clear)

  26. Big Opportunity • Aligned • Rational • Emotionally Compelling • Memorable

  27. Big Opportunity • Aligned • Rational • Emotionally Compelling • Memorable

  28. Big Opportunity • Aligned • Rational • Emotionally Compelling • Memorable

  29. Big Opportunity • Aligned • Rational • Emotionally Compelling • Memorable

  30. Big Opportunity • Aligned • Rational • Emotionally Compelling • Memorable

  31. Big Opportunity Create Urgency With A Aligned (identity, mission and values) Rational(why us, why now) Emotionally Compelling (sincere, optimistic, motivating) Memorable(short, clear) How will you know you’re ready to proceed? When half the people in the room lean forward and raise their hand and want to voluntarily join in.

  32. Step 2: Secure the Endorsement of Key Stakeholders

  33. Step 3: Set up the Leadership Team

  34. Mistake

  35. Two Separate Ways of Doing Things • Mature System • Characteristics: • Reliable • Dependable • Expected • Predictable • Features: • Clear policies • Accountability • Consistent communication • Little unsettledness • Start-Up System • Characteristics: • Agile • Risky • Conflictual • Experimental • Features: • Informal processes • Voluntary participation • Unforeseen consequences • Emotionally engaging

  36. A Dual Operating System • Start-Up System • Characteristics: • Agile • Risky • Conflictual • Experimental • Features: • Informal processes • Voluntary participation • Unforeseen consequences • Emotionally engaging Five Essentials: Initiated and supported with gusto by leaders of the Mature System (especially: Pastor, Staff, Council) Voluntary participation by trusted leaders Freedom to act differently than the Mature System (relinquish typical management controls) Celebrate small “wins” Seek, anticipate and address objections

  37. Dan Entwistle Leading Change

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