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TSA Career Coaching

How can a career coach help me?. Career Planning - Your coach will Give you a password so you can go on-line and take basic assessment tests Interpret the test results for youJob Search Process

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TSA Career Coaching

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    1. TSA Career Coaching

    2. How can a career coach help me? Career Planning - Your coach will Give you a password so you can go on-line and take basic assessment tests Interpret the test results for you Job Search Process Your coach will be able to assist you with the entire process of going from your current position to a new position.

    3. How Do I Get a Coach? Call toll-free: 1-866-619-3697 Give Answering Service contact information Receive a call or e-mail back, within 24 hours, from an Intake Coordinator Career coach assigned based on your availability, location and career goals Work with your coach via phone & e-mail

    4. Jump Start Your Career Work with a TSA Career Coach Take Assessment tests Complete courses in the On-Line Learning Center for additional competencies Use Career Toolbox Network, Network, Network

    5. QuickHire Application System https://jobs1.quickhire.com/scripts/tsa.exe Quickhire applications have three major components: A one-time only registration process An electronic resume A series of multiple-choice or short-answer questions specific to each job vacancy (vacancy-specific questions)

    6. Federal Resume Components Job Information Announcement number, position title and grade Personal Information Full name, SSN, address, citizenship, veterans preference, federal status Education-Highest or most relevant first; include high school Work Experience-Most important section for determining rating Other Qualifications-Job-related training, skills, honors, awards, special accomplishments, publications, professional memberships

    7. Federal Resume Tips Include all required federal information Target your resume to each specific job Translate agency-specific terms into English Be specific in describing your qualifications Quantify experience demonstrating results Pay attention to content, format, grammar, spelling Give yourself sufficient time to make the effort A career coach can help you

    8. Quickhire Vacancy-Specific Questions: Replaces KSAs for some vacancies. 1)Job Specific questions rate yourself on a scale regarding level of competency 2) Essay try to include: * Describe how you have level of skill required * Support with examples from TSA experiences * Coach can help edit

    9. Vacancy-Specific Questions Replace KSAs for some vacancies Applicants self-report qualifications Essays similar to KSA narrative, only shorter usually limited to 8,000 characters Claims must be verifiable and supported in resume

    10. Vacancy Specific Question Example-Conflict Management Please identify which of the following activities you have performed that involve conflict management: A-I have applied TSA guidance to resolve complaints B-I have referred formal grievances to the appropriate officials C-I have resolved conflicts arising among screeners D-I have resolved conflicts over the enforcement of security rules with the traveling public E-I have resolved conflicts with other employees or team members that required cooperation, coordination of activities and reaching consensus. 2. Please describe briefly an example of your conflict management skills.

    11. Interviewing Essentials Behavior Based Questions: Please discuss a conflict situation with a passenger and how you handled it? State situation Task to be accomplished Actions taken Result Always make a negative into a positive

    12. Interviewing Essentials Preparation learn about the position by Studying the vacancy announcement, the vacancy-specific questions and the position competencies Talking with people in the position

    13. Interviewing Essentials More Preparation..Your style Professional clothing Pay special attention to details when wearing a uniform Impeccable grooming (hygiene, hair) Engaging interpersonal approach: posture, handshake, eye contact, positive attitude

    14. KSA Guidelines Edit your KSAs carefully Be specific in describing your experience Avoid repeating exactly what is in your OF-612 or resume Dont refer to another portion of your application Describe your role as a team member Help is on the way ask a coach !!!!

    15. Sample KSA Format Context-title of job or role you are playing in example Challenge-what was the challenge? Action-what specific actions did you take? Results-what was the outcome? Awards-did you get an award for this example?

    16. KSAs Narrative responses are mandatory Answer on separate pages; each response being 1 pages long Include 1-3 examples which demonstrate your ability to perform this job Write in first person: I designed Draw on all experiences paid, unpaid, civilian prior to TSA employment

    17. TSA Career Coaching Service Confidential Free to all TSA employees Professional staff with extensive experience in career counseling

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