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BISNIS TI & ITG using COBIT Successful organisations require an appreciation for and a basic understanding of the risks and constraints of IT at all levels within the enterprise in order to achieve effective direction and adequate controls. COBIT provides such a control and security framework for IT. http://blog.stikom.edu/erwin erwin.sutomo@gmail.com | sutomo@stikom.edu erwin.sutomo
Forces Driving IT Governance Business/ITAlignment ROI Compliance ProjectExecution Security
IT Governance Needs a Management Framework Driving ForcesMap Onto theIT GovernanceDomains
COBIT 4.1—The IT Governance Framework • Internationally accepted good practices • Management-oriented • Supported by tools and training • Freely available at www.itgi.org • Sharing knowledge and leveraging expert volunteers • Continually evolving • Maintained by reputable not- for-profit organisation • Maps strongly to all major related standards CobiT COBIT CobiT best practices best practices repository for repository for IT Processes IT Processes IT Processes IT Processes IT Management Processes IT Management Processes IT Management Processes IT Management Processes IT Governance Processes IT Governance Processes IT Governance Processes IT Governance Processes The only IT management and control framework that covers the end-to-end IT life cycle
COBIT 4.1—The IT Governance Framework • Is a reference, set of best practices, not an ‘off-the-shelf’ cure • Enterprises still to need to analyse their control requirements and customise based on: • Value drivers • Risk profile • IT infrastructure, organisation and project portfolio CobiT COBIT CobiT best practices best practices repository for repository for IT Processes IT Processes IT Processes IT Processes IT Management Processes IT Management Processes IT Management Processes IT Management Processes IT Governance Processes IT Governance Processes IT Governance Processes IT Governance Processes The only IT management and control framework that covers the end-to-end IT life cycle
Where COBIT Typically Sits COSO GovernanceLayer COBIT 27001 IT GovernanceLayer ITIL 17799 IT Management Layer CMM
COBIT FRAMEWORK SPECIFICS • “Control” is defined as the policies, procedures, practices and organisational structures designed to provide reasonable assurance that business objectives will be achieved and undesired events will be prevented or detected and corrected. • “IT control objective” is defined as a statement of the desired result or purpose to be achieved by implementing control procedures in a particular IT activity.
Key Driving Forces for COBIT How IT is organised to respond to the requirements The resources made available to—and built up by—IT What the stakeholders expect from IT • Data • Application systems • Technology • Facilities • People • Plan and Organise • Aquire and Implement • Deliver and Support • Monitor and Evaluate • Effectiveness • Efficiency • Confidentiality • Integrity • Availability • Compliance • Information reliability IT Resources Business Requirements IT Processes
How Does COBIT Link to ITG? Direction and Resourcing Requirements Goals Control Objectives Responsibilities Governance IT Business Information executives and board need to exercise their responsibilities Information the business needs to achieve its objectives IT Governance
Natural grouping of processes, often matching an organisational domain of responsibility Domains A series of joined activities with natural control breaks Processes Actions needed to achieve a measurable result—activities have a life cycle, whereas tasks are discrete Activities or Tasks Process Orientation
Process Orientation • IT Domains • Plan and • Organise • Acquire and Implement • Deliver and Support • Monitor and Evaluate • IT Processes • IT strategy • Computer operations • Incident handling • Acceptance testing • Change management • Contingency planning • Problem management • Activities • Record new problem. • Analyse. • Propose solution. • Monitor solution. • Record known problem. • Etc. … Natural grouping of processes, often matching an organisational domain of responsibility A series of joined activities with natural (control) breaks Actions needed to achieve a measurable result—activities have a life cycle, whereas tasks are discrete
Process Orientation Plan and Organise • Description • This domain covers strategy and tactics, and concerns the identification of the way IT can best contribute to the achievement of the business objectives. The realisation of the strategic vision needs to be planned, communicated and managed for different perspectives. Proper organisation and technological infrastructure must be put in place. • Topics • Strategy and tactics • Vision planned • Organisation and infrastructure • Questions • Are IT and the business strategy aligned? • Is the enterprise achieving optimum use of its resources? • Does everyone in the organisation understand the IT objectives? • Are IT risks understood and being managed? • Is the quality of IT systems appropriate for business needs? Domains
Waterfall Model The control of IT Processes that satisfy Business Requirements is enabled by Control Statements considering Control Practices 4 Domains - 34 Processes - 210 Control Objectives
PO1 Define an IT strategic plan. PO2 Define the information architecture. PO3 Determine technological direction. PO4 Define the IT processes, organisation and relationships. PO5 Manage the IT investment. PO6 Communicate management aims and direction. PO7 Manage IT human resources. PO8 Manage quality. PO9 Assess and manage IT risks. PO10 Manage projects. AI1 Identify automated solutions. AI2 Acquire and maintain application software. AI3 Acquire and maintain technology infrastructure. AI4 Enable operation and use. AI5 Procure IT resources. AI6 Manage changes. AI7 Install and accredit solutions and changes. COBIT Processes Plan andOrganise Acquire andImplement
DS1 Define and manage service levels. DS2 Manage third-party services. DS3 Manage performance and capacity. DS4 Ensure continuous service. DS5 Ensure systems security. DS6 Identify and allocate costs. DS7 Educate and train users. DS8 Manage service desk and incidents. DS9 Manage the configuration. DS10 Manage problems. DS11 Manage data. DS12 Manage the physical environment. DS13 Manage operations. ME1 Monitor and evaluate IT performance. ME2 Monitor and evaluate internal control. Ensure compliance with external requirements. ME3 ME4 Provide IT governance. COBIT Processes Deliver andSupport Monitor andEvaluate
ITG Framework • Cobit • IT control objectives • ITIL • IT infrastructure, service and operation management • ISO 27001 • Information security management • PMBoK • Program and project management