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Change and leadership in the information era The CIO can’t do it alone Cornelis van der Werf Netherlands Court of Audit Director Audit department 1. 1. Welcome. 3. Introduction – My background. > Erasmus University Rotterdam – Public management and Economy
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Change and leadership in the information era The CIO can’t do it alone Cornelis van der Werf Netherlands Court of AuditDirector Audit department 1 1
Welcome 3
Introduction – My background >Erasmus University Rotterdam – Public management and Economy > City of Rotterdam & Local Audit committee City of Leiden > Policy Research company and Consultancy firm - Government and ICT > Netherlands Court of Audit - Director Audit department 1 - Chief Information Officer 3
Program workshop >13:30 – 13:45 Introduction >13:45 – 14:00 About the CIO >14:00 – 14:15 Step-by-step plan >14:15 – 14:45 Discussion >14:45 – 15:00 Wrap up Theory Practise 2
Let’s get acquainted > Name > Country / organization > Your position / role > Question for this workshop 4
What is a CIO? • > Chief Information Officer • > Chief Impossible Operations • > Career is over • > Chief Inspiration Officer • > Chief Innovation Officer 5
Research on CIO > Overview - Development of CIO-function - Overview CIOs in public sector > Insight - Elements that determine CIOs effectiveness > Assistance - Step-by-step plan set-up CIO-function - Contribution to professionalization of CIO-function 6
Conclusion > CIO-function still under construction > Insights from private sector do not always apply to public sector > Four archetypes of CIO roles >CIOs effectiveness determined by context > The CIO can’t do it alone 7
Conclusion NCA Government IT-projects are often too ambitious and too complex because of combination of political, organisational and technical factors 9
Government responded The government considers it necessary that at all ministries the role of CIO should be appointed at high level. 10
Information/ management Strategy (Strategical level) Business Technology Structure (Tactical level) Operations(Operational level) Position of the CIO CIO CIO CIO 12
Four archetypes of CIOs 1. Countervailing power - (Large) IT projects in control2. Game changer - Improvement of primary process using IT 3. Fire fighter - Internal information household in order 4. Connector - Outcome via connection policy and IT 14
Analytical model External domain Social IT-projects Chains & Cooperation ? Countervailing power Connector Policy Information Primary process Operations Office software Game changer Fire fighter Internal domain 15
Steps of the plan – step 1 > Analyse the starting point and context: - Organization: nature of the primary process - Scope: domain of CIOs authority determines the starting point > Use the analytical model. Does your SAI need a CIO? and if so Which type of CIO does your SAI need? 17
Steps of the plan – step 2 > Ensure the right set-up for the CIO-function After determining the right type of CIO, you can zoom in into the most important factors on effectiveness: - Position - Personal competences -Instruments > How would you position the CIO? Person Effectivenessof the CIO Position Domain Organization 18
Steps of the plan – step 3 A CIO can’t do everything by him/ her self, and also not alone. >Manage expectations! Draw and share the perspective of: - the organizations development; - the role of the CIO in that development, and - the role in which the CIO prefers to act. > Pick your development perspective 19
Useful instruments > Make use of ITSA (Cobit 4.1) 20
Discussion Person > Position your own SAI-CIO - Type of CIO - Positioning > What is the perspective? Effectivenessof the CIO Position Domain Organization 22
Wrap up > What will you take home? >Whatcan we do tofurtherdevelopthis? 23
Thank you! 23
Analytical model External domain Social IT-projects Chains & Cooperation Policy Information Primary process Operations Office software Internal domain 25
Four archetypes of CIOs 1. Countervailing power - (Large) IT projects in control2. Game changer - Improvement of primary process using IT 3. Fire fighter - Internal information household in order 4. Connector - Outcome via connection policy and IT 26
Information/ management Strategy (Strategical level) Business Technology Structure (Tactical level) Operations(Operational level) Position of the CIO 27
Theories on CIOs > Ross & Feeney > Edwards > Chun & Mooney > Peppard > Dawson & Watson 28