An actor: IFEF

1. An actor: IFEF FEPEM’s Institute of Family Employment creation: 1994 sole actor for vocational training of family employment in France objective: allow to the carers to be trained and to the unemployed to gain access to the sector coordinates the training policy of family employment sector elaborates the adequate trainings National coverage: network of 400 training centres registered in France FVC&PA for FEPEM October 12, 2010 Page 2

2. Drivers and needs Drivers and needs for training: • Improving skills and employability • Professional perspectives  career • Changing the perception of the sector and its jobs Drivers and needs for ICT based training: • Fragmented working hours  low availability of the carers • Remoteness of the training centres Needs for ICT competences: • Mastering ICT within the household of the employers • Accompanying adults (especially seniors) and children in their use of ICT • Improving skills and employability • Access to new sources of information, empowerment • Helping the employee to cope with a multi-employment situation • Allowing open & distance learning (ODL) FVC&PA for FEPEM Page 3 October 12, 2010

3. Projects developed • Open & Distance Learning (since 2004) • 120 « Interactive Digital Resources » • Individual programmes integrated into day-to-day working life • Specific training to ICT and ODL use for those whose initial skills are insufficient • E-portfolio (since 2009) • Identifying, formalizing and presenting the professionalization process • Optimizing the careers of family employees • Training communities (since 2009) • Internet portal for the training of family employment(http://www.emploisdelafamille-formation.fr/pg/community) • Serious game (in development) • putting the trainee in work situation • adapted to employees with low initial ICT-skills FVC&PA for FEPEM Page 4 October 12, 2010

4. Impact • 1.800 carers trained thanks to ODL in 2009(10% of all the carers trained ) • Personal: • Self-esteem and self-confidence • Professional: • Emergence of a shared professional identity • Communication skills • Official recognition of the trainings provided • Social: • Networks of local solidarity • E-inclusion of the carers and of their employers (especially older persons) FVC&PA for FEPEM Page 5 October 12, 2010

5. Cognitive challenges: Low initial training of the employees Academic failure during secondary studies  lack of confidence during learning processes Ergonomics of the trainings Remote monitoring Social challenges: Raising awareness Risk of isolation of the employees Lack of ICT tools at home Challenges regarding digital literacy FVC&PA for FEPEM Page 6 October 12, 2010

6. Diffusion and transferability Proposal: European Resources Centre: Dedicated to family employment sector Will provide relevant information to the employers on the training process (rules, funding etc.) Database of best practices Suggestions to the European Commission: Better knowledge of the European situation Evaluation of needs, cultural context, legislation, political priorities)  Pan-European studies Raising awareness Training of the low-skilled workers to the ICT is possible and needed October 12, 2010 FVC&PA for FEPEM Page 7

7. Thank you for your attention! Contact: Timothée FECHNER tfechner@fairvaluecc.com 00 32 2 734 5771